Amber Mardis, AU
Forney
Summary
Experienced underwriter specializing in Commercial Property & Casualty insurance, delivering exceptional quality, consistency, and reliability. Adept at applying sharp analytical skills and a meticulous, detail-focused approach to assess risks and make informed decisions. Proven track record of effectively managing complex underwriting processes while maintaining a strong commitment to accuracy and client satisfaction.
Overview
11
11
years of professional experience
Work History
Production Underwriter
Care Providers Insurance Services
12.2020 - Current
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
- Made approval and denial recommendations by determining accurate risk levels.
- Conducted regular audits of underwriting files to ensure accuracy, compliance, and consistency in decision-making processes.
- Developed strong relationships with brokers, leading to a higher volume of quality submissions and successful underwriting.
- Mentored junior underwriters, providing guidance on best practices and improving overall team performance.
- Enhanced customer satisfaction, providing detailed explanations on underwriting decisions and policy benefits.
Underwriting
QEO Insurance Group
11.2018 - 12.2020
- Accurately issue endorsements, policies, quotes, non-renewals and cancellation notices.
- Underwrite and maintain $1.2 million renewal book of business.
- Conducted regular audits of underwriting files, ensuring compliance with regulatory requirements and internal policies.
- Identified potential risks during the underwriting process, ensuring adherence to established guidelines and regulatory requirements.
- Developed strong client relationships, ensuring timely communication on underwriting decisions and policy changes.
- Collaborated closely with underwriting teams on risk assessments related to new policies or renewals.
- Handled the processing of binders and invoices with precision.
- Prepared renewal documents for underwriting processes, including generating renewal update.
Program Underwriter/Underwriting Assistant
Care Providers Insurance Services
06.2014 - 09.2018
- Assisted with quotes and binding requests for new and renewal business.
- Provided account support to underwriters and agents to verify existing information, request additional information if needed, and properly document underwriting file.
- Accurately issued endorsements and policies; followed up on all required subjectivities to ensure file completeness.
- Underwrite and maintain small renewal accounts in multiple states.
- Reviewed policy documents for completeness and accuracy before submission, minimizing the need for revisions or cancellations due to errors.
- Assisted in the negotiation of policy terms and conditions, demonstrating strong analytical skills and attention to detail.
- Ensured compliance with all regulatory requirements through diligent record-keeping and strict adherence to company policies.
Education
Business Administration
University of Phoenix
Tempe, AZSkills
- CRM tools and email marketing
- Risk management
- Risk mitigation
- Coverage determination
- Quoting and pricing policies
- Building strong relationships
- Teamwork and collaboration
Education
Tempe, AZ
Designations
- Associate in Commerical Underwriting
- Currently working towards CPCU designation
Timeline
Production Underwriter
Care Providers Insurance Services
12.2020 - Current
Underwriting
QEO Insurance Group
11.2018 - 12.2020
Program Underwriter/Underwriting Assistant
Care Providers Insurance Services
06.2014 - 09.2018
Business Administration
University of Phoenix
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