MICHAEL WILLIAMS
Stow,OH
Summary
Experienced insurance professional with a proven track record in effectively handling commercial auto underwriting tasks. Applying strong problem-solving and decision-making skills. Self-motivated and possessing a deep understanding of evaluating commercial trucking, financial stability, and risk. Known for diligence and a strong work ethic, consistently delivering high-quality results.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Production Underwriter
National Interstate Insurance
11.2021 - Current
- Responsible for risk selection/rejection, pricing, retention, growth, and profitability for national accounts of a minimum premium of $2 million and larger.
- Analyzes coverage and limit requests and decides what terms to offer.
- Prices business in accordance with company guidelines and executive officer review.
- Delivers new business and renewal quotes via in person meetings nationally.
- Assesses risk quality and compliance within company guidelines and initiates appropriate loss prevention actions.
- Orders and screens miscellaneous reports needed in the rating and underwriting processes, such as Motor Vehicle reports, loss history reports, credit checks, outside inspections, loss control, etc.
- Develops and maintains effective business relationships with internal and external customers/coworkers in order to attract and retain profitable business.
- Visits agents, brokers, and producers in order to retain existing accounts, build and maintain business relationships, and develop new opportunities in support of divisional objectives.
- Interprets, explains, and markets products and services. Applies underwriting rules and guidelines, rating manual rules, and insurance laws and regulations.
Insurance Agent | Lead Office Manager
Jack McCoy Insurance Agency, LLC
09.2014 - 11.2021
- Processed and advised current and prospective clients on policy coverage across multiple line of business.
- Guided policy holder through the claims process across multiple lines of business.
- Provided property insurance to value estimation for residential and commercial properties.
- Conducted life insurance need analysis and planning.
- Performed insurance financial reviews.
- Implemented and maintained social media online marketing presence.
Customer Onboarding/Training | Premier Accounts Manager
FormFire
07.2011 - 05.2014
- Created and launched first online video training program and established client onboarding process.
- Managed a national account book of business consisting of large clients like Wells Fargo, Paychex and Willis while focusing on growth and retention of current client base.
- Conducted sales presentations for existing and prospective clients in person and remotely, as well as facilitate training sessions with clients who are new to the system.
- Collaborate with end users product development and attend industry conferences to promote products.
Operations Manager
Petco Animal Supplies, Inc
05.2007 - 07.2011
- Oversaw the work of bench management and twenty plus employees and supervised all merchandising and inventory control methods.
Territory Manager
Ecolab
08.2006 - 05.2007
- Managed all activities in a geographical area which included sales, service, installations, new business development, training, and account management.
Assistant Manager
Carter Lumber
05.2005 - 08.2006
- Responsible for store merchandising, managing employees, developing new business, special order products, product management, damage control, order fulfillment, and customer problem resolution.
Education
Bachelor of Arts - Psychology
The University of Akron
Akron, OHSkills
- Data analysis
- Documentation review
- Risk assessment
- Relationship management
- Layer underwriting
- Captive product management
- Claim review
- Facultative reinsurance
Certification
- Associate in Risk Management, ARM
- Accident & Health, Casualty, Life, Property Licensed in OH
Timeline
Production Underwriter
National Interstate Insurance
11.2021 - Current
Insurance Agent | Lead Office Manager
Jack McCoy Insurance Agency, LLC
09.2014 - 11.2021
Customer Onboarding/Training | Premier Accounts Manager
FormFire
07.2011 - 05.2014
Operations Manager
Petco Animal Supplies, Inc
05.2007 - 07.2011
Territory Manager
Ecolab
08.2006 - 05.2007
Assistant Manager
Carter Lumber
05.2005 - 08.2006
Bachelor of Arts - Psychology
The University of Akron
- Associate in Risk Management, ARM
- Accident & Health, Casualty, Life, Property Licensed in OH
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