Amber Martin
Royersford,PA
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
2
2
years of professional experience
Work History
Digital Associate
Walmart
06.2022 - Current
- Fulfilling customer orders by reviewing orders; locating, preparing, and packaging merchandise
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Provided training to new hires, contributing to their successful integration into the team.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience
- Investigated and resolved customer complaints
Education
Monsignor Bonner & Archbishop Prendergast HS
403 N Lansdowne Ave, Drexel Hill, PA 19026High School Diploma -
Pa Cyber
Pennslyvania07.2016
Skills
- Active Listener
- Problem-solving abilities
- Customer Relations
- Order Fulfillment
- Hardworking
- Self-Motivated
- Professional telephone demeanor
- Staff education and training
Timeline
Digital Associate
Walmart
06.2022 - Current
Monsignor Bonner & Archbishop Prendergast HS
High School Diploma -
Pa Cyber