Amber Mason
Summary
Compassionate professional with extensive experience in housekeeping and activities assistance. Skilled in problem-solving and fostering resident engagement through organized events. Committed to maintaining a safe and clean environment while supporting individual needs.
Overview
16
16
years of professional experience
2011
2011
years of post-secondary education
Work History
Housekeeper
Renays Cleaning & Organization
Waldorf
05.2020 - Current
- Cleaned guest rooms using industry-standard procedures and supplies.
- Maintained cleanliness in common areas to ensure guest satisfaction.
- Managed laundry services, including washing, drying, and folding linens.
- Organized cleaning schedules to optimize efficiency throughout shifts.
- Provided excellent customer service by addressing guest requests promptly.
Activities Assistant
Genesis Nursing Home
Waldorf
03.2016 - 05.2020
- Assisted residents with daily activities and personal care needs.
- Organized recreational programs and events for resident engagement.
- Collaborated with nursing staff to ensure resident well-being and safety.
- Supported residents in participating in group activities and social events.
- Maintained cleanliness and organization of activity spaces and equipment.
Housekeeper
Holiday Inn
Waldorf
06.2010 - 08.2015
- Cleaned guest rooms using industry-standard procedures and supplies.
- Maintained cleanliness in common areas to ensure guest satisfaction.
- Managed laundry services, including washing, drying, and folding linens.
- Assisted with training new housekeeping staff on best practices.
- Organized cleaning schedules to optimize efficiency throughout shifts.
Education
Westlake High School
Waldorf, MarylandSome College (No Degree) -
College of Southern Maryland
La Plata, MDSkills
- Responding Quickly
- Customer service
- Group activities planning
- Effective communication
- Problem solving
- Time Management
- Empathy
- Communication
- Authenticity
- Guidance
Timeline
Housekeeper
Renays Cleaning & Organization
05.2020 - Current
Activities Assistant
Genesis Nursing Home
03.2016 - 05.2020
Housekeeper
Holiday Inn
06.2010 - 08.2015
Westlake High School
Some College (No Degree) -
College of Southern Maryland