Amber Masters
Administrative Assistant
Apple Creek,OH
Summary
Attentive Traffic Coordinator with clear organizational sense and to monitor and anticipate incoming and outgoing chassis and resources. Diligent reporter of resource and material movement to company leadership. Creative problem solver finding unprecedented solutions to organizational deficiencies. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-leve position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Traffic Coordinator
Morgan Truck Body
Orrville, Ohio
11.2019 - Current
- Coordinated broad-scale revisions to deficiencies in team productivity.
- Communicated deadlines and established benchmarks for incremental departmental success.
- Developed and managed document tracking procedures and data gathering processes.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Conducted research to address shipping errors and packaging mistakes.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Customer Service
Mohican Hills
Jeromesville, OH
04.2019 - 10.2019
- Provided company information and policies to customers upon inquiry and answered questions via phone.
- Described product and service details to customers to provide information on benefits and advantages.
- Developed working relationships with internal and external customers while assisting with account management duties.
- Addressed customer needs and made product recommendations to increase sales.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Willard High School
Willard, OH 08.2004 - 06.2008
Skills
Data tracking
Shipment planning
Multitasking Abilities
Problem-Solving
Active Listening
Scheduling proficiency
Timeline
Traffic Coordinator
Morgan Truck Body
11.2019 - Current
Customer Service
Mohican Hills
04.2019 - 10.2019
High School Diploma -
Willard High School
08.2004 - 06.2008