Erica Polite
Wilton,AR
Summary
Diligent professional with superior work ethic, friendly demeanor and several years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Traffic Coordinator
Husqvarna Outdoor Products
Nashville, AR
03.2019 - 01.2022
- Coordinated daily traffic operations to ensure timely delivery of materials and goods.
- Maintained accurate records of deliveries, including tracking numbers, dates, and times.
- Organized distribution networks to meet customer needs in an effective manner.
- Liaised between customers and vendors regarding transportation services and shipments.
- Created forecasts for future shipment volumes based on historical trends and market conditions.
- Responded promptly to customer inquiries about their orders' status and estimated arrival time.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Traced missing material and shipments through vendor and customer communications.
Education
General Studies
Mills High
Sweet Home, AR05-1990
Skills
- Shipping coordination
- Invoice Preparation
- Document Preparation
- Customer Service
- Hazmat and international shipping
- Invoice Processing
- Scheduling expertise
- Dispatching
- Order tracking
- Order Fulfillment
- Multitasking Abilities
Certification
- Dale Carnegie Training
- Career Readiness Certification-CRC
- OSHA 10
Accomplishments
- Member of Central Safety Committee
- Member of Cost Reduction Team
References
References available upon request.
Timeline
Traffic Coordinator
Husqvarna Outdoor Products
03.2019 - 01.2022
- Dale Carnegie Training
- Career Readiness Certification-CRC
- OSHA 10
General Studies
Mills High
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