Amber Matos
Atlanta,GA
Summary
Customer-Oriented Manager with excellent interpersonal and communication skills. Food and beverage expert who thrives under pressure and goes above and beyond to create an unforgettable experience. Looking to grow my skills with a team focused on serving the community.
Overview
7
7
years of professional experience
Work History
Bar Manager
Botica
Atlanta, GA
07.2021 - Current
- Managed daily bar operations, ensuring smooth service and customer satisfaction.
- Trained and supervised staff on drink preparation and customer service standards.
- Developed seasonal cocktail menus, incorporating current trends and local ingredients.
- Maintained detailed inventory of bar supplies and stocked work areas.
Bartender
Howells Kitchen and Bar
Atlanta, USA
08.2021 - 06.2023
- Prepared craft and classic cocktails, recommended specials, and replenished drinks as needed.
- Consistently provide a positive guest experience, while managing payments.
- Handled service bar drinks for the restaurant in less than a three-minute time frame.
- Assessed customer needs and preferences to make appropriate beverage and food recommendations during brunch, lunch, and dinner shifts.
Bartender/Server
The Ubar
Atlanta, USA
07.2019 - 12.2020
- Coordinated countless amounts of orders each day, consistently satisfying customers with exceptional service.
- Engaged guests with warm conversation, building bar loyalty and encouraging repeat business.
- Supported opening and closing duties, including reconciling cash tills and assisting both on the floor and behind the bar.
Education
Interior Decorating and Staging for Pros -
QC Design School
Atlanta, GASkills
- Inventory management
- Drink preparation
- Menu development
- Staff training
- Customer service
- Cash handling
- Team building
- Time management
Languages
Spanish
Native/ Bilingual
Accomplishments
Bacardi Award Winning Mixologist
Affiliations
- Cake business owner for 13 years.
- Private event bartender for 5 years.
Websites
References
References available upon request.
Timeline
Bartender
Howells Kitchen and Bar
08.2021 - 06.2023
Bar Manager
Botica
07.2021 - Current
Bartender/Server
The Ubar
07.2019 - 12.2020
Interior Decorating and Staging for Pros -
QC Design School