AMBER MATTHEWS
Rancho Cucamonga,CA
Summary
Youth and family support specialist combining case management, community outreach, and student advocacy with strong communication and team supervision skills. Supports social-emotional needs, aligns resources with student goals, and builds partnerships with schools, businesses, and service agencies to improve engagement, compliance, and academic progress.
Overview
14
14
years of professional experience
Work History
Parent Engagement Liaison
Alta Vista Innovation High Schools
01.2026 - Current
- Family Engagement & Outreach: Lead culturally responsive parent involvement initiatives and home-school outreach strategies that improve attendance and student retention.
- Assessed student social-emotional needs and coordinated with local health, mental health, and social service providers to deliver comprehensive support.
- Connected Alta Vista with local Inland Empire businesses, civic groups, and service agencies, fostering partnerships and enhancing public awareness of school programs.
Lead Case Manager
Inland Empire Job Corps
01.2021 - 01.2025
- Supervision & Compliance: Supervised staff workflows, coached team members, and maintained case tracking databases to ensure compliance with federal and state audit standards.
- WIOA & Career Alignment: Guided students through career preparation, skills training, and graduation goals using knowledge of WIOA youth governance and CTE standards.
- Work-Based Learning Partnerships: Built relationships with regional employers and trade partners to create job shadowing, internships, and employment pipelines for youth.
Evening Studies & Leadership Teacher
Inland Empire Job Corps
01.2016 - 01.2021
- Facilitated individual and group instruction to enhance goal setting, accountability, leadership development, and life skills.
- Evaluated student progress and collaborated with support staff to implement targeted interventions for personal and academic growth.
- Translated complex program requirements into accessible language, ensuring understanding for diverse learning needs.
Residential Advisor
Inland Empire Job Corps
01.2013 - 01.2016
- Served as primary frontline contact for individuals in personal, emotional, or behavioral crises, providing support and guidance.
- Delivered career readiness and life skills training, providing crisis response and conflict mediation to ensure youth safety and development.
- Managed confidential daily log documentation and incident reporting to uphold safety compliance and secure the environment.
Education
Master of Science - Social Work
UMass Global
Irvine, CA03-2028
Bachelor of Science - Psychology
Capella University
Minneapolis, MN12-2025
Skills
- Parent Engagement Strategies
- Family Engagement
- Community Outreach
- Student Support Coordination
- Educational Resource Coordination
- Resource Networking
- Case Management
- Effective Communication
- Conflict Management
- Trauma-Informed Communication
- Team supervision
- Critical Thinking
- Parent Education Programs
- Student Empowerment
Timeline
Parent Engagement Liaison
Alta Vista Innovation High Schools
01.2026 - Current
Lead Case Manager
Inland Empire Job Corps
01.2021 - 01.2025
Evening Studies & Leadership Teacher
Inland Empire Job Corps
01.2016 - 01.2021
Residential Advisor
Inland Empire Job Corps
01.2013 - 01.2016
Master of Science - Social Work
UMass Global
Bachelor of Science - Psychology
Capella University