Amber McCroskey
Commercial Lines Account Manager
Springfield,MO
Overview
20
20
years of professional experience
Work History
Account Executive - Commercial Lines
PJC Insurance Agency
Springfield, USA
02.2021 - Current
- I provide customer service to our commercial clients, including preparing certificates/ evidences of insurance, billing, changes and issuance of new and renewal policies.
- Systems we utilize are Epic, Indio, and Microsoft programs.
- I work with both standard lines and excess market underwriters on business owners, worker's compensation, umbrella, garage and equipment policies.
- We are a large regional agency with many Contractors, garages and manufacturing.
Insurance Agent
David Haik American Family
05.2017 - Current
- Customer Service Representative all lines of business with American Family agent.
- My responsibilities were cash handling, billing, issuing new policies, reception desk, service on existing policies.
- We worked closely with customers and underwriters.
Insurance Agent
American Eagle Insurance Agency
Springfield, MO
08.2016 - 04.2017
- Commercial Lines Insurance Agent.
- My responsibilities included selling and service small and mid sized policies including workman's compensation.
Member Service Rep
Teletech corp
Springfield, MO
10.2015 - 08.2016
- Insurance Customer service agent on the USAA project.
- This is an inbound call center servicing USAA auto and renters insurance members.
Service and Sales Representative and Health Specialist
Doug Baker Insurance Agency
Branson, MO
08.2006 - 01.2015
- Insurance Agent. Property and Casualty, Life and Health, Banking Products.
- At Doug's office I was responsible for prospecting, preparing quotes for new clients.
- Each of my team members and I were treated as agents working under Doug.
- We had individual and team goals to meet.
Timeline
Account Executive - Commercial Lines
PJC Insurance Agency
02.2021 - Current
Insurance Agent
David Haik American Family
05.2017 - Current
Insurance Agent
American Eagle Insurance Agency
08.2016 - 04.2017
Member Service Rep
Teletech corp
10.2015 - 08.2016
Service and Sales Representative and Health Specialist
Doug Baker Insurance Agency
08.2006 - 01.2015