Amber McDaniel
Dairy Queen Grill & Chill
Sparta,TN
3
years of professional experience
Dedicated team member known for exceptional customer service and strong multitasking abilities. Committed to maintaining cleanliness and adhering to safety standards in fast-paced environments.
Dynamic crew member experienced in providing outstanding customer service and supporting team operations. Proven ability to enhance efficiency during peak hours while maintaining high standards of cleanliness and sanitation.
Detail-oriented professional with a strong work ethic and problem-solving skills. Experienced in food preparation and customer interactions, consistently exceeding expectations and contributing to improved team performance.
Work History
Crew Member
6 Months- Operated kitchen equipment safely, maintaining high food safety and cleanliness standards.
- Collaborated with team members to ensure smooth operations during peak hours.
- Assisted in inventory management by restocking supplies and monitoring product levels.
- Provided exceptional customer service by efficiently taking orders and responding to customer inquiries.
- Processed transactions accurately using point-of-sale systems for customer purchases.
- Maintained a clean and organized workspace, adhering to health regulations and company policies.
- Adapted quickly to changing tasks and priorities in a fast-paced environment.
- Engaged in training new crew members on operational procedures and customer service techniques.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Became familiar with products to answer questions and make suggestions.
Curl Crew
6 Months- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Operated kitchen equipment and tools safely, adhering to health and safety standards.
- Assisted in food preparation, maintaining high quality and consistency of menu items.
- Collaborated with team members to efficiently fulfill orders during peak hours.
- Maintained cleanliness and organization of workstations, contributing to a safe environment.
- Handled cash transactions accurately, ensuring proper register balance at end of shifts.
- Adapted quickly to changing tasks and priorities in fast-paced environment.
- Supported training of new crew members on operational procedures and customer service standards.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Stocked shelves to organize aisles in assigned department.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
- Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Streamlined drive-thru operations, significantly reducing wait times for customers.
- Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
- Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
- Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
- Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
- Enhanced team efficiency by consistently preparing workstations before peak hours.
- Ensured food safety by rigorously adhering to sanitation standards during food preparation.
- Reduced operational costs by efficiently managing resources and reducing unnecessary expenses.
- Increased customer satisfaction with prompt and accurate order taking.
- Supported training of new crew members, leading to more efficient onboarding process.
- Assisted in menu development by providing feedback on popular items and customer preferences.
- Enhanced customer experiences by quickly addressing and resolving complaints.
- Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
- Improved team morale, leading to increased productivity and reduced turnover.
- Increased sales of promotional items by effectively communicating benefits and specials to customers.
- Maintained cleanliness and organization of dining area, leading to improved customer experiences.
- Boosted repeat customer rates by providing friendly and engaging service.
- Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
- Fostered positive team environment by assisting coworkers during rush periods.
- Contributed to inventory management, minimizing food waste and controlling costs.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Replenished serving stations with fresh food and cleaned up spills.
- Brewed coffee and tea and changed out drink station syrups.
- Documented customer orders and conveyed special requests to kitchen staff.
- Completed milkshakes and ice cream desserts for customers.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Prepared salads, soups and sandwiches for customers.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Observed customer purchases in line and differentiated between standard portions.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Backed up servers by setting up trays and completing some food deliveries.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Became familiar with products to answer questions and make suggestions.
Education
High School Diploma
Skills
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Quick learner
Positive attitude
Multitasking
Strong work ethic
Cleaning and sanitation
Timeline
Curl Crew
Dairy Queen Grill & Chill
01.2026 - 07.2026Read More
Crew Member
Mcdonalds, PDI FOODS
05.2023 - 11.2023Read More
Penn Foster Career School
High School Diploma
Read More