Experienced dietary manager with a proven track record of improving resident satisfaction through collaborative menu development and strict adherence to food safety standards. Focused on delivering high-quality dining experiences while ensuring compliance and optimal inventory management.
Overview
20
20
years of professional experience
Work History
Cafe Clerk
Kiowa Casino, Carnegie
Carnegie, OK
07.2023 - Current
Processed customer orders efficiently using point-of-sale systems.
Maintained cleanliness and organization of café environment to enhance customer experience.
Assisted in inventory management and restocking supplies as needed.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Dietary Manager
Homestead Assisted Living
Weatherford, OK
05.2012 - 02.2023
Managed dietary plans to meet residents' nutritional needs and preferences.
Coordinated meal schedules to ensure timely service and high-quality dining experiences.
Trained staff on food safety regulations and dietary protocols for compliance.
Developed menus in collaboration with healthcare team to enhance resident satisfaction.
Monitored inventory levels, ensuring availability of fresh ingredients for meal preparation.
Implemented feedback systems to continuously improve dining services and resident engagement.
Collaborated with health professionals to accommodate special dietary requirements efficiently.
Purchased food supplies for department according to budget limitations.
Interviewed, hired and trained dietary personnel to provide optimal service.
Ensured compliance with state and federal regulations through meticulous record-keeping and documentation of all dietary department activities.
Developed strong relationships with vendors, resulting in better pricing and more reliable deliveries for necessary supplies.
Collaborated with interdisciplinary healthcare teams to create customized care plans that enhanced patients'' overall health outcomes.
Optimized kitchen workflow processes which led to reduced preparation times while maintaining high-quality meals.
Evaluated nutritional content of menus regularly to ensure alignment with industry standards as well as specific patient requirements.
Visited with residents to inquire about satisfaction, quality, and personal preferences.
Monitored production to check safety, standardized production and appropriate portioning.
Implemented cost-saving measures without sacrificing quality of meals or service to residents, contributing to better financial performance of the facility.
Evaluated employee performance regularly, providing constructive feedback for improvement.
Spearheaded initiatives to improve resident satisfaction scores through listening sessions and subsequent adjustments to meal offerings based on feedback received.
Oversaw food preparation and monitored safety protocols.
Managed staff schedules and maintained adequate coverage for all shifts.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Purchased food and cultivated strong vendor relationships.
Head Cook
Weatherford Living Center
Weatherford, OK
06.2006 - 2012
Supervised kitchen staff to ensure high-quality meal preparation and presentation.
Developed and implemented seasonal menus based on resident dietary needs and preferences.
Trained new kitchen employees in cooking techniques and safety protocols.
Managed inventory control, reducing food waste through efficient resource utilization.
Ensured compliance with health regulations and maintained clean, organized kitchen environments.
Coordinated with suppliers to source fresh ingredients, optimizing cost-effectiveness while maintaining quality standards.
Placed orders to restock items before supplies ran out.
Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
Inspected freezer and refrigerator daily to check and maintain proper temperatures.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Efficiently handled high-volume service periods without sacrificing quality or consistency in food preparation.
Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Trained kitchen staff to perform various preparation tasks under pressure.