Jacob Mertens
Mayville,MI
Summary
Dedicated grocery clerk with strong customer service skills, punctuality, and attention to detail. Committed to enhancing the shopping experience through effective communication and problem-solving.
Overview
1
1
year of professional experience
Work History
Cafe Clerk
Neiman's Family Market
12.2023 - 06.2024
- Maintained cleanliness and organization of cafe area, adhering to health and safety standards consistently.
- Prepared food and beverages following standardized recipes to ensure quality and consistency for customers.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Produced food and drink products adhering to company quality and quantity standards.
- Assisted in maintaining a clean and organized cafe environment, ensuring top-notch customer satisfaction.
Grocery Clerk
Neimans Family Market
06.2024 - 04.2025
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Collaborated with team members to restock shelves and display merchandise attractively.
- Resolved customer complaints promptly, fostering a positive shopping environment through effective communication skills.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Retrieved items for customers and verified prices.
- Removed trash, swept, and mopped floors for professional appearance.
Education
Bachelor of Science - Computer Science
Saginaw Valley State University
Saginaw, MI05-2029
Skills
- Customer service
- Punctual and reliable
- Assisting customers
- Attention to detail
Timeline
Grocery Clerk
Neimans Family Market
06.2024 - 04.2025
Cafe Clerk
Neiman's Family Market
12.2023 - 06.2024
Bachelor of Science - Computer Science
Saginaw Valley State University