Amber Monroe
Polk City,FL
Summary
Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of a team.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
18
18
years of professional experience
Work History
Unit Support Staff
Lakeland Regional Health
Lakeland, Florida
10.2017 - Current
- Assisted patients with daily activities and basic care needs.
- Maintained cleanliness and organization in patient areas and common spaces.
- Collaborated with healthcare staff to ensure seamless patient
- Trained new staff on procedures and workplace protocols with effectiveness.
- Facilitated administrative tasks including accurate filing and data entry.
Certified Nursing Assistant
Lakeland Regional Health Medical Center
Lakeland, Florida
04.2013 - 10.2017
- Assisted patients with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient care and observations accurately in electronic health records.
- Facilitated patient mobility and transportation within facility.
- Addressed call lights swiftly and attended to patient needs effectively.
- Supported patients in daily living activities including bathing, grooming, and dressing.
- Tracked vital signs including blood pressure, pulse rate, respiration rate.
- Delivered meals to patients in rooms and supported feeding as necessary.
Service Aide
Lakeland Regional Health Medical Center
Lakeland, FL
10.2007 - 04.2013
- Supported patient care by delivering meals and assisting with basic needs.
- Maintained cleanliness and organization in patient areas and common spaces.
- Assisted nursing staff with transporting patients and equipment as needed.
- Complied with safety protocols while executing tasks in clinical settings.
Education
Kathleen Senior High School
Lakeland, FLSkills
- EPIC charting
- Patient mobility assistance
- Vital signs monitoring
- Data entry accuracy
- Infection control practices
- Answer call lights
Timeline
Unit Support Staff
Lakeland Regional Health
10.2017 - Current
Certified Nursing Assistant
Lakeland Regional Health Medical Center
04.2013 - 10.2017
Service Aide
Lakeland Regional Health Medical Center
10.2007 - 04.2013
Kathleen Senior High School