Summary
Overview
Work History
Education
Skills
Timeline
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Amber Mulasalihovic

Saint Louis,MO

Summary

Dynamic Retail Pharmacy Manager with a strong background in pharmaceutical operations and team leadership. Adept at managing day-to-day pharmacy activities, ensuring optimal inventory levels, and maintaining compliance with health regulations. Proven success in enhancing customer satisfaction through personalized service and effective communication.

Overview

6
6
years of professional experience

Work History

Pharmacy Manager

Walgreens Store #11627
12.2023 - Current


  • Performs pharmacist tasks including patient counseling compounding, drug therapy reviews, verification, and medication management.
  • Collaborates with Store Manager to define and develop new strategic business opportunities.
  • Supports patients and pharmacy staff by staying up-to-date with advancements in information technology related to pharmacy systems such as workflow, prescription fulfillment, billing, clinical documentation, training,
    inventory management
  • Ensures accurate processing of insurance claims, resolve patient issues, and prevent payment rejections.
  • Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management and other healthcare services.
  • Supervises the upkeep, cleanliness, and enhancement of the pharmacy department by handling repair tasks, managing housekeeping duties, acquiring new equipment resources while optimizing layout configurations resulting in a functional yet aesthetically pleasing pharmacy.

Floater Pharmacist

Walgreens
08.2023 - 12.2023


  • Performed various pharmacist tasks such as compounding, reviewing drug therapy, verifying prescriptions, and managing medications.
  • Maintained high level of accuracy in reviewing, interpreting, and dispensing prescribed medications to meet workload requirements.
  • Provided a range of clinical and wellness services encompassing immunizations, diagnostic testing, disease state management, and various healthcare services.

Specialty Pharmacy Intern

Walgreens Store #21346
08.2022 - 08.2023
  • Provided support in a specialty pharmacy serving patients with diverse disease states such as HIV, organ transplant, and musculoskeletal disorders
  • Assisted customers in managing prescription procedures, insurance matters, and addressing health-related inquiries
  • Aided in the upkeep of overhead and cleanliness through the completion of daily tasks, such as inventory and reconciliation.
  • Filled, inputted, and transcribed prescriptions efficiently in a fast-paced setting.
  • Compounded specialty medications and prepared customized bubble packs for individual patients.

Pharmacy Intern

Walgreens Pharmacy Store #15265
01.2019 - 08.2023
  • Contributed to a pharmacy operating within an expansive region of University City, Missouri.
  • Offered guidance to patients concerning medication queries and various health conditions
  • Ensured optimal patient safety through proficient vaccination administration
  • Aided in the upkeep of overhead and cleanliness through the completion of daily tasks, such as inventory and reconciliation.
  • Filled, inputted, and transcribed prescriptions efficiently in a fast-paced setting.

Pharmacy Intern

Medicine Shoppe Pharmacy
01.2020 - 01.2023
  • Handled the administration and data entry of COVID-19 vaccination claims
  • Ensured customer safety through effective vaccination administration
  • Attended to prescription-filling duties, compounded medicine, and provided patient support.
  • Provided friendly customer service at drop-off and pick-up counters.
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.

Education

Doctor of Pharmacy -

St. Louis College of Pharmacy
05.2023

High School Diploma -

Gateway Science Academy
05.2017

Skills

  • Prescription Verification
  • Workflow Optimization
  • Pharmacy operations management
  • Patient education and counseling
  • CPR/immunization certified
  • Training and mentoring
  • Employee Management
  • Inventory Control
  • Patient Counseling
  • Staff Management

Timeline

Pharmacy Manager

Walgreens Store #11627
12.2023 - Current

Floater Pharmacist

Walgreens
08.2023 - 12.2023

Specialty Pharmacy Intern

Walgreens Store #21346
08.2022 - 08.2023

Pharmacy Intern

Medicine Shoppe Pharmacy
01.2020 - 01.2023

Pharmacy Intern

Walgreens Pharmacy Store #15265
01.2019 - 08.2023

Doctor of Pharmacy -

St. Louis College of Pharmacy

High School Diploma -

Gateway Science Academy

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Amber Mulasalihovic