Amber Nawabi
Ventura,CA
Summary
Banking professional prepared for Teller role, bringing valuable experience in handling financial transactions and ensuring customer satisfaction. Consistently recognized for reliability and flexibility in adapting to changing needs. Skilled in cash handling, customer service, and maintaining accurate records, with collaborative approach and results-driven mindset.
Overview
2024
2024
years of professional experience
Work History
Teller
Wells Fargo
2015 - 05.2023
- Process customer transactions accurately and efficiently using cash handling procedures.
- Assist customers with inquiries and provide solutions to enhance service experience.
- Maintain up-to-date knowledge of bank products and services for effective recommendations.
- Collaborate with team members to streamline operations and improve workflow efficiency.
Service Manager
Wells Fargo
2013 - 2015
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored team members on best practices and operational procedures.
- Implemented process improvements to enhance service quality and reduce response times.
- Coordinated with cross-functional teams to resolve customer issues effectively.
- Resolved customer complaints in professional and timely manner.
Lead Teller
Wells Fargo
05.2003 - 2013
- Supervised daily teller operations, ensuring compliance with banking regulations and policies.
- Trained and mentored new tellers, enhancing team performance and customer service skills.
- Managed cash drawer audits, maintaining accuracy and minimizing discrepancies.
- Facilitated customer transactions, providing efficient service while addressing inquiries promptly.
Sales Associate
Sears
1998 - 2003
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout.
- Maintained store presentation standards by organizing merchandise displays and restocking items.
- Collaborated with team members to achieve sales goals and improve customer satisfaction.
Education
Hueneme High School
Oxnard, CASkills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Cash handling and management
Timeline
Lead Teller
Wells Fargo
05.2003 - 2013
Teller
Wells Fargo
2015 - 05.2023
Service Manager
Wells Fargo
2013 - 2015
Sales Associate
Sears
1998 - 2003
Hueneme High School
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