Amber Nebreda
Sacramento,United States
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
JD Sports / Finishline
Roseville, CA
09.2020 - 06.2024
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Conducted employee evaluations to provide feedback and set expectations for future job performance.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Delegated high volumes of work to empower team, build trust and assist with professional development.
- Tracked and prepared quarterly reports to present to leadership.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Provided training to new employees on company policies and procedures.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
Delivery Driver
Quick 6 Delivery
Roseville, CA
09.2020 - 07.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral and written instructions and used GPS technology to make deliveries.
- Evaluated products for damage prior to drop-off and documented reasons for returns.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Personal Shopper
Raley's
Sacramento, CA
04.2018 - 12.2020
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability.
- Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Business Consulting Intern
DPMG Corp.
Sacramento, CA
07.2016 - 04.2020
- Introduced new methods, practices and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Attended business meetings with clients to discuss cause and effect. We discussed things that were going wrong, why it was occurring, who was behind it, and how we could fix the problem.
- Used practice methods to give clients a new perspective on running a business and how to create problem solving solutions.
Education
High School Diploma -
Natomas High School
Sacramento, CA05.2016
No Degree - Hospitality And Tourism Management
California State University - Sacramento
SacramentoSkills
- Priority management
- Staff Management
- Multitasking Abilities
- Training and mentoring
- Time management
- Verbal and written communication
- Team building and leadership
- Problem-solving
- Store organization
- Goal oriented
- POS systems
- Pricing and markdowns
- Attention to detail
- Customer service management
- Cash auditing
Timeline
Assistant Store Manager
JD Sports / Finishline
09.2020 - 06.2024
Delivery Driver
Quick 6 Delivery
09.2020 - 07.2021
Personal Shopper
Raley's
04.2018 - 12.2020
Business Consulting Intern
DPMG Corp.
07.2016 - 04.2020
High School Diploma -
Natomas High School
No Degree - Hospitality And Tourism Management
California State University - Sacramento