Amber Nelson
Bellingham,WA
Summary
Nine years of experience in service industry across diverse environments including Bellingham, Teton Valley, Salt Lake City, and Squamish. Proven ability to build strong relationships with colleagues and community members, enhancing teamwork and customer satisfaction. Flexible availability for both part-time and full-time roles. Committed to delivering exceptional service and fostering community connections.
Overview
7
7
years of professional experience
Work History
Waitress
Elk St. Taven
Bellingham, Washington
08.2025 - Current
- Demonstrate strong knowledge of craft cocktails, wine, and an upscale food menu to guide guest choices and enhance their dining experience.
- Educate guests on seasonal cocktails, spirits, and elevated menu items, offering thoughtful pairings and recommendations.
- Maintain a detailed understanding of ingredients, flavor profiles, and preparation methods for both cocktails and food in an upscale environment.
Barista/Bartender
LakeLine
Bellingham, WA
01.2025 - Current
- Ensured all drinks were prepared correctly according to recipes and standards.
- Created visually appealing beverage presentations for customers using garnishes and other decorations.
- Created rapport with new and returning patrons to foster guest satisfaction.
Beertender
Wander Brewing
Bellingham, WA
12.2024 - Current
- Providing excellent customer service by engaging guests in conversation while pouring drinks or refilling glasses as needed.
- Continually monitoring patron alcohol consumption levels for responsible drinking practices.
- Balanced daily registers and generated sales reports for management.
Waitress
Teton Thai
Driggs, ID
05.2021 - 10.2024
- Provided exceptional service to high volume of daily customers.
- Worked as a team with other servers and host pooling tips and doing your part.
- Communicated with kitchen staff frequently to stay up-to-date on to-go orders and potential customer wait times.
Waitress
The Watershed Grill
Squamish, BC
05.2024 - 09.2024
- Skilled at multitasking in fast-paced environments, consistently delivering quick, friendly, and efficient service while maintaining a positive and professional attitude.
- Provided clear communication with customers about the menu, food substitutions, and beverage pairings.
- Assisted fellow servers with refills, clearing tables, and handling guest needs, ensuring that no customer was left unattended during peak times.
Waitress
Butter Cafe
Victor, ID
05.2022 - 10.2023
- Handled high-pressure situations, such as large parties or busy weekends, while maintaining a positive attitude and ensuring customer satisfaction
- Maintained knowledge of the cafe’s menu, including dietary restrictions and ingredient information, to assist customers in making informed choices.
- Demonstrated excellent communication skills with customers and team members to provide efficient service and foster a welcoming atmosphere.
Beertender
Fisher Brewery
Salt Lake City, UT
08.2018 - 10.2020
- Provided in depth beer knowledge and helped provide suggestions to customers based on their preferences.
- Multitasked to meet customer needs with minimal errors or delays.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
References
Dayna Penney
Lakeline Owner
(206) 356-4890
Stacy Hulsing
Teton Thai Manager
(307) 413-3117
Timeline
Waitress
Elk St. Taven
08.2025 - Current
Barista/Bartender
LakeLine
01.2025 - Current
Beertender
Wander Brewing
12.2024 - Current
Waitress
The Watershed Grill
05.2024 - 09.2024
Waitress
Butter Cafe
05.2022 - 10.2023
Waitress
Teton Thai
05.2021 - 10.2024
Beertender
Fisher Brewery
08.2018 - 10.2020