Amber Newton
Jonesboro,AR
Summary
Dynamic Unit Manager with a proven track record at excelling in operations management and staff development. Mastered safety enforcement and policy implementation, enhancing team productivity and compliance. Skilled in critical thinking and excellent communication, adept at fostering teamwork and collaboration. Achieved significant improvements in employee performance and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Unit Manager
Waffel House
12.2022 - Current
- Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
- Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.
- Managed budgetary constraints through careful resource allocation, cost control measures, and fiscal responsibility practices.
- Promoted a culture of safety within the unit by enforcing strict adherence to protocols, guidelines, and infection control measures.
- Enhanced team productivity by implementing efficient work schedules and providing continuous training.
Store Manager
Dollar General
05.2015 - 12.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
BBA - Business Administration And Management
Texas A&M University
Texarkana, TX05-2019
Skills
- Operations management
- Safety enforcement
- Staff development
- Policy implementation
- Payroll
- Sales management
- Teamwork and collaboration
- Excellent communication
- Critical thinking
Timeline
Unit Manager
Waffel House
12.2022 - Current
Store Manager
Dollar General
05.2015 - 12.2022
BBA - Business Administration And Management
Texas A&M University
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