Seasoned and motivated professional with experience in logistics and warehouse operations management. Proven track record successfully managing and leading teams, maintaining customer satisfaction, and meeting short-term and long-term performance goals. Skilled at streamlining operations, decreasing costs, and driving process improvements. Adept at using data analysis to drive decision-making and continuous improvement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Unit Manager
Sherwin-Williams
01.2024 - Current
Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Facilitated smooth collaboration between departments through clear communication channels.
Handled staff training initiatives to upskill the workforce to meet dynamic industry demands.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Coordinated with Distribution Manager in different operational issues and promotional activities.
Led Employee Engagement activities and team events.
OPERATIONS SUPERVISOR
WALMART LOGISTICS - DISTRIBUTION CENTER
10.2021 - 12.2023
Exceeded Expectations in yearly performance review.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Planned, scheduled, and assigned work activities for personnel.
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Established area-specific standard operating procedures (SOPs) and processes and ensures department employees are adequately trained in their proper execution.
Worked closely with on-site Human Resources department to address employee performance issues in accordance with policies.
Monitoring and analyzing the daily productivity report (TPR), the key performance indicators (KPIs), and employee productivity reports.
Managed high workload with consistent record of achieving deadlines and production targets.
Implemented work processes and safety standards meeting regulatory requirements.
Developed and implemented process improvements that increased productivity by 10%.
Performed data analysis to identify potential areas of inefficiency and cost reduction.
RECEIVING CLERK
WALMART LOGISTICS - DISTRIBUTION CENTER
06.2020 - 10.2021
Computer and Data Entry using Door sheet program and YMS.
Regularly reviewed invoices and double-checked orders.
Loaded and unloaded delivery trucks and containers.
Credit Accountant
DAL Group
12.2017 - 12.2019
Handled day-to-day accounting processes to drive financial accuracy.
Overseeing cash transactions for more than 10 branches.
Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
Preparing daily operations volume reports.
Increased customer satisfaction by resolving Electronic payment issues.
Education
BBA - Economics And Management Studies
NATIONAL RIBAT UNIVERSITY
Khartoum, Sudan
07.2017
Skills
Team Training
Logistics Expertise
Warehouse Operations
Employee Development
Organizational Structuring
Individual and Team Goals
Data Communications
Business Leadership
Operations Oversight
Social Perceptiveness
Operations Management
Certification
Harvard Manage Mentor - Harvard Business Publishing. July 2022
Developing Employees
Digital Intelligence
Leading Others
Michigan State University - The Eli Broad College of Business. November 2023
Leadership Development Program & Territory Sales Representative at Sherwin-Williams — Protective & Marine Coatings DivisionLeadership Development Program & Territory Sales Representative at Sherwin-Williams — Protective & Marine Coatings Division