Arazou Amber Noori
Lake Forest,CA
Summary
Dedicated professional with a background in customer service and patient care. Recognized for calmness under pressure and effective communication, ready to leverage expertise in creating positive experiences for guests and residents/ patients.
Overview
1
1
Language
1
1
Certification
7
7
years of professional experience
Work History
Host/ Food Runner/Restaurant Server
Paul Martin's American Grill
Irvine, CA
02.2021 - Current
- Greeted and seated guests promptly and courteously.
- Coordinated dining service for 8-10 tables, ensuring timely and satisfactory guest experiences.
- Provided excellent customer service by anticipating customer needs.
- Addressed guest inquiries and resolved concerns to enhance overall dining experience.
- Trained new hosts, food runners, and servers on procedures and customer service standards to maintain service quality.
- Collaborated with kitchen staff for smooth service operations.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Responded appropriately to customer complaints, bringing major issues to attention of the manager on duty.
CNA
New Orange Hills
Orange
01.2020 - 07.2020
- Monitored vital signs, reporting changes to nursing staff promptly.
- Assisted with daily living activities, promoting independence and dignity.
- Supported mobility activities, helping residents with walking and transfers.
- Provided compassionate care to residents, ensuring comfort and safety.
- Documented patient information accurately in electronic health records.
Education
Bachelor of Science - Nursing
West Coast University
Anaheim, CA01-2028
Associate of Applied Science - Behavioral Sciences
Saddleback College
Mission Viejo, CA06-2023
Associate of Science - Psychology
Saddleback College
Mission Viejo, CA06-2023
High School Diploma -
El Toro High School
Lake Forest, CA06-2020
Skills
- Detail Oriented
- Patient care
- Team collaboration
- Customer service
- Time management
- Critical thinking
- Calm under pressure
Certification
- Basic Life Support
- Hospital Fire Safety
Languages
Persian
Professional
Timeline
Host/ Food Runner/Restaurant Server
Paul Martin's American Grill
02.2021 - Current
CNA
New Orange Hills
01.2020 - 07.2020
Bachelor of Science - Nursing
West Coast University
Associate of Applied Science - Behavioral Sciences
Saddleback College
Associate of Science - Psychology
Saddleback College
High School Diploma -
El Toro High School