Amber N. Simmons
Newalla,OK
Summary
High-energy student finalizing bachelor's degree in Special Education and desiring training opportunity focused on advancing classroom abilities and building career foundation. Enthusiastic about pursuing new avenues of learning, growing professionally, and building upon acquired skills. Well-organized and ready to support elementary students in developing their full potential.
Overview
9
9
years of professional experience
Work History
Customer Service and Food Prep Specialist
Blacktop BBQ
08.2024 - Current
- Prepare and assemble food items efficiently according to company recipes and safety standards.
- Provide excellent customer service by greeting customers, taking orders, and ensuring satisfaction.
- Operate cash register, process payment and handle cash, credit and digital transactions accurately.
- Maintain a clean and organized workstation, adhering to food safety and sanitation guidelines.
- Restock supplies and inventory to ensure smooth daily operations during peak hours.
- Collaborate with team members to meet high-demand periods and resolve customer concerns effectively.
Patient Service Specialist
Select Physical Therapy
01.2017 - 01.2019
- Travel between 12 regional clinics on a daily basis to train and lend expertise where needed
- Schedule patients, new and existing and create accounts
- Verify insurance benefits and obtain authorizations as needed
- Communicate between patients and billing office regarding insurance claims
Recovery Specialists I
Chickasaw Nation Industries
01.2016 - 01.2017
- Worked for the Benefits Coordination Recovery Centers Medicare contract recovering money on liability claims
- Verified authorizations from attorneys and family members
- Filtered medical claims related to injuries
- Posted insurance and personal checks to patient accounts
- Communicated with attorneys, beneficiaries and insurance agents regarding liability claims
Education
University of Central Oklahoma - Special Education
University of Central Oklahoma
Edmond, OK05-2026
Associates in Art - Enterprise Development
Rose State College
MWC, OK12.2013
General Studies -
OSU-OKC
Oklahoma City, OK12.2012
General Studies -
Rose State College
MWC, OK05.2007
High School Diploma -
Jones High School
Jones, OK05.1999
Skills
- Microsoft Word
- Excel
- Power Point
- AS 400
- Team performance improvement
- Team collaboration
- Quality assessment
- Continuous improvement
- Literacy development
Timeline
Customer Service and Food Prep Specialist
Blacktop BBQ
08.2024 - Current
Patient Service Specialist
Select Physical Therapy
01.2017 - 01.2019
Recovery Specialists I
Chickasaw Nation Industries
01.2016 - 01.2017
University of Central Oklahoma - Special Education
University of Central Oklahoma
Associates in Art - Enterprise Development
Rose State College
General Studies -
OSU-OKC
General Studies -
Rose State College
High School Diploma -
Jones High School
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