Open To Work
Amber Nunez
HR Manager
Spring Hill,FL
Summary
HR professional with 7+ years of progressive experience spanning HR operations, payroll administration, benefits management, compliance, and employee lifecycle ownership across multi-entity, multi-state environments. Proven ability to support scalable HR infrastructure through employee handbook development, onboarding/offboarding design, audits, and process improvement initiatives. Experienced in managing full-cycle HR operations including benefits administration, payroll support, employee relations, and regulatory compliance while driving accuracy, efficiency, and employee experience.
Overview
1
1
Certification
10
10
years of professional experience
Work History
HR Manager
Pharmalabs
01.2023 - Current
- Partner with leadership to execute HR operations aligned with business objectives across two entities with multi-state employees.
- Own end-to-end HR operations including onboarding and employee lifecycle processes to ensure consistent execution and employee experience.
- Designed and maintained onboarding workflows to support efficient integration of new hires across departments and locations.
- Lead employee relations support through conflict resolution, communication, and policy interpretation to maintain compliant and positive workplace culture.
- Manage payroll coordination and full-cycle benefits administration, including annual open enrollment, eligibility tracking, and employee support.
- Maintain and update employee handbook with annual revisions and state-specific addendums supporting multi-state compliance requirements.
- Ensure compliance with federal, state, and local employment laws through HR documentation management, audits, and recordkeeping accuracy.
- Conduct HR file audits and maintain documentation standards to support operational excellence and regulatory readiness.
- Support HR operations infrastructure including policy updates, documentation workflows, and internal HR process improvements.
- Developed and implemented HR policies aligning with organizational goals.
- Conducted performance management reviews, providing guidance for employee development plans.
Payroll Specialist
Pharmalabs
07.2021 - Current
- Manage payroll processing including wages, bonuses, deductions, and reimbursements ensuring accuracy and timeliness.
- Oversee onboarding and offboarding execution as part of employee lifecycle management across all departments.
- Partner cross-functionally with HR and finance teams to ensure payroll accuracy and alignment with organizational data.
- Ensure compliance with payroll laws, internal policies, and employment regulations across multi-state workforce.
- Administer employee benefits processing including deductions, eligibility tracking, and contributions reconciliation.
- Investigate and resolve payroll discrepancies while implementing process improvements to increase accuracy and efficiency.
- Develop payroll reporting to support financial oversight, compliance monitoring, and operational decision-making.
- Identify and support process improvements that enhance payroll workflow efficiency and scalability.
- Provide employee support and guidance on payroll, deductions, and tax-related inquiries.
- Managed garnishments, levies, and support orders in accordance with legal requirements, reducing company liabilities.
ADMINISTRATIVE SPECIALIST & INVENTORY MANAGER
Pharmalabs
07.2021 - 01.2023
- - Maintained financial and operational documentation supporting compliance and audit readiness.
- - Reconciled vendor accounts and resolved discrepancies to ensure accurate financial records.
- - Generated operational reports to support data visibility and decision-making.
- - Supported inventory control systems and developed standardized workflows to improve operational efficiency.
- - Maintained regulatory documentation in accordance with pharmacy compliance standards.
- - Conducted physical inventory audits and ensured accurate tracking of product levels and shrink control.
- - Collected and analyzed operational data to identify process improvement opportunities.
- - Supported cross-functional communication with vendors and internal stakeholders to maintain service continuity.
Pharmacy Technician
Pharmalabs
03.2017 - 07.2021
- Supported high-volume prescription processing, data entry, and compliance with USP standards.
- Trained new technicians and supported workflow adherence and operational consistency.
- Participated in process improvement initiatives to increase accuracy and efficiency in pharmacy operations.
- Ensured compliance with HIPAA, safety standards, and operational procedures.
- Processed and filled prescriptions accurately, ensuring compliance with regulations and safety standards.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients' behalf.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
Case Manager – RPhT
Global TPA
04.2016 - 03.2017
- Processed prior authorizations and ensured compliance with Medicare and regulatory guidelines.
- Provided high-volume communication support between providers, pharmacies, and members.
- Maintained strict adherence to HIPAA and documentation standards.
- Supported staff training and operational consistency across case processing workflows.
- Collaborated with healthcare providers to gather necessary documentation for approval.
- Reviewed patient medication histories to identify potential issues and ensure accurate submissions.
- Alleviated staff workload pressures by proactively taking on additional responsibilities as needed within the pharmacy environment.
Education
Associate of Arts - Paralegal Studies
Keiser University
Tampa, Fl10-2021
Skills
- HR Operations
- Employee Lifecycle Management
- Multi-State HR Compliance
- Multi-Entity HR Support
- Payroll Operations
- Benefits Administration
- Employee Relations
- Policy Development
- HR Documentation Management
- Process Improvement
- Workflow Design
- Operational Excellence
- Employee Experience
- HR Administration
- Data Reporting & HR Analytics
- Cross-Functional Partnership
Certification
- SHRM-CP - SHRM Certified Professional
- RPhT - Florida Registered Pharmacy Technician
Timeline
HR Manager
Pharmalabs
01.2023 - Current
Payroll Specialist
Pharmalabs
07.2021 - Current
ADMINISTRATIVE SPECIALIST & INVENTORY MANAGER
Pharmalabs
07.2021 - 01.2023
Pharmacy Technician
Pharmalabs
03.2017 - 07.2021
Case Manager – RPhT
Global TPA
04.2016 - 03.2017
Associate of Arts - Paralegal Studies
Keiser University