Amber Ocasio
Springfield Gardens
Summary
Purpose driven professional with a diverse background. Proactive and versatile with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
6
6
years of professional experience
Work History
Nanny
Aaron Rahim
Wyomissing
11.2023 - 05.2025
- Provided comprehensive childcare, including supervision, educational activity planning, and meal preparation.
- Maintained safety, cleanliness, and structured routines.
- Communicated regularly with parents regarding children's progress and needs.
- Managed transportation and light housekeeping, demonstrating strong organizational skills.
Business Analyst
FDM Group
New York
11.2022 - 11.2023
- Analyze business requirements to support development and implementation of projects.
- Worked closely with stakeholders to gather functional specifications and document processes.
- Use data visualization tools to communicate insights and recommendations.
- Created UAT (User Acceptance Testing) plans and tracked project milestones.
- Supported cross functional teams and facilitated adoption of new technologies.
- Managed communication between clients and internal teams to ensure clarity and timely delivery.
Account Executive
Uprisun Solar
Valley Stream
01.2021 - 07.2022
- Built and maintained client relationships within the solar sector.
- Coordinated project timelines, deliverables, and financial options.
- Conducted product demonstrations and prepared proposals and contracts.
- Provided technical and customer support post sale to ensure satisfaction.
Bank Teller
Tompkins Mahopac Bank
Poughkeepsie
03.2019 - 01.2020
- Processed financial transactions accurately and efficiently.
- Ensured compliance with banking regulations and internal policies.
- Promoted digital banking tools and financial products.
- Balanced cash drawers daily and handled large sums responsibly.
- Delivered exceptional customer service, resolving inquiries and issues promptly.
Education
Bachelor of Arts - Liberal Studies
SUNY, Purchase
Purchase, NY05-2019
Skills
- User acceptance testing
- Stakeholder collaboration
- Project coordination
- Conflict resolution
- Project planning
- Calendar management
- Financial software
- KPI tracking
- Agile methodologies
- Workflow optimization
- Data analysis
- MS office proficient
- Client relationship management
Education and Training
other
References
References available upon request.
Timeline
Nanny
Aaron Rahim
11.2023 - 05.2025
Business Analyst
FDM Group
11.2022 - 11.2023
Account Executive
Uprisun Solar
01.2021 - 07.2022
Bank Teller
Tompkins Mahopac Bank
03.2019 - 01.2020
Bachelor of Arts - Liberal Studies
SUNY, Purchase