MARCEL SEULEU
Cigna
Manor,TX
1
Certification
8
years of professional experience
Motivated Business Analyst with over five years of experience in systems analysis, requirement gathering, and Agile methodologies. Proficient in collaborating with stakeholders, conducting interviews and workshops, and translating business needs into actionable solutions. Skilled in SQL database management, data analysis, and utilizing tools such as Microsoft Office Suite, Jira, and Salesforce Cloud. Adept at supporting cross-functional teams, facilitating communication, and ensuring alignment with project objectives. Committed to fostering collaboration and transparency to drive successful project outcomes.
Work History
Business Analyst
3 Years 11 Months- Serve as the primary bridge between business units and IT teams to ensure alignment of project goals and deliverables.
- Facilitate effective communication to manage expectations and resolve challenges.
- Conduct stakeholder meetings, workshops, and interviews to elicit and document detailed business requirements.
- Use tools such as user stories and workflows to translate business needs into actionable inputs for technical teams.
- Map and model existing business processes to identify inefficiencies and propose enhancements.
- Partner with business teams to redesign workflows that drive operational improvements.
- Collaborate with development teams to translate business requirements into technical specifications.
- Support the design, implementation, and testing of system changes and upgrades to meet organizational needs.
- Actively contribute to Agile Scrum teams, ensuring continuous delivery of business priorities.
- Leverage iterative development methodologies to maintain alignment with stakeholder requirements.
- Participate in user acceptance testing (UAT) to ensure solutions meet defined business requirements.
- Extract, analyze, and interpret complex data sets to generate actionable insights.
- Develop reports, dashboards, and presentations to support decision-making and track performance against key performance indicators (KPIs).
- Deliver ongoing support for implemented solutions, addressing issues, refining processes, and identifying opportunities for continuous improvement.
Business Analyst
2 Years 1 Month- Assisted in conducting comprehensive interviews and workshops to elicit business requirements from stakeholders.
- Documented detailed business processes and user personas to guide project development and ensure clarity.
- Analyzed existing business processes and data flows, identifying opportunities for enhancement and automation.
- Collaborated with senior analysts to propose and implement process improvements, resulting in increased operational efficiency.
- Facilitated effective communication between stakeholders and development teams to ensure alignment on project goals.
- Managed the user story backlog, ensuring clear understanding and prioritization of tasks to support project timelines.
- Defined acceptance criteria and supported the testing process to ensure deliverables met business needs.
- Assisted in coordinating User Acceptance Testing (UAT) sessions, tracking and resolving defects to maintain quality standards.
- Applied comprehensive methods to analyze and evaluate business processes, ensuring alignment with organizational goals and identifying areas for process improvement.
- Conducted capabilities-based assessments to evaluate business strengths and weaknesses, contributing to strategic decision-making processes and the optimization of resources.
- Led analyses of alternatives (AoA) and cost assessments to identify viable options for business operations, focusing on minimizing costs while maximizing efficiency and performance.
Junior Business Analyst
2 Years 1 Month- Supported developing and implementing a MIS to identify non-performing business areas, enabling data-driven decision-making.
- Collaborated with cross-functional teams using Agile methodologies to adapt to evolving client requirements and ensure timely delivery.
- Assisted in streamlining loan processing using Salesforce Financial Services Cloud, contributing to a 30% reduction in approval times.
- Supported the implementation of a self-service portal, helping to reduce call center volume by 25%.
- Facilitated workshops to gather and document business needs, refining project scope to align with objectives.
- Coordinated User Acceptance Testing (UAT) sessions, ensuring comprehensive validation of functional and non-functional requirements.
- Assisted in projects focused on regulatory compliance automation and open banking API integration, enhancing operational efficiency.
- Supported the implementation of intelligent workflows and secure API gateways to drive digital transformation.
- Maintained and optimized SQL databases to ensure high performance and reliability.
- Implemented data security measures to ensure compliance with financial regulations.
- Conducted sprint retrospectives to support continuous improvement initiatives.
- Helped create actionable plans and timelines, ensuring projects stayed on track to meet established deadlines while delivering high-quality results.
- Contributed to the development of executive briefings, effectively summarizing complex business data and analysis for presentation to senior leadership.
Education
Bachelor's Degree - Business Administration
Master of Science - IT Management
Skills
System Requirements Documentation
User Story Creation and Revision
Systems Analysis and Design
Quality Assurance Test Planning
User Acceptance Testing Coordination
Collaboration and Team Leadership
Configuration Management Database
Supplier communication
Microsoft Office Suite (Excel
Visio
PowerPoint
SharePoint)
Power BI
Recommendations
Real time
Written
Vision
Validate
Software
Project plans
Project management
SQL Database Management
Salesforce Cloud
SDLC Principles and Practices
Testing Interfaces and Data Conversion
Legacy System Modernization
Requirement Gathering
Jira/Confluence
Client satisfaction
Segment
Growth
Test strategies
Business Improvement
Azure DevOps Integration
Business Process Mapping
Stakeholder Management
User stories/Testing
User Acceptance Testing
Business Requirements
Scrum Methodologies
Startup
Self starter
Communication
Leading Scrum Meetings
Agile Waterfall Methodologies
JAD
Data analysis
Requirements gathering
Team collaboration
Microsoft Office Suite
Microsoft Excel mastery
User acceptance testing
Business process improvement
Workflow Analysis
Strategic planning
KPI tracking
Quality assurance
Pivot tables
SQL proficiency
Database management
Business process mapping
Gap analysis
Risk assessment
Stakeholder management
Systems analysis
Software development life cycle
Business planning
Data mapping
Test case scenarios
Forecasting and planning
Operations management
CRM systems
Negotiation
Operations analysis
Process optimization
Product development
Web-based reporting tools
Staff management
Release planning
Tableau expertise
Operational reporting
SAP
Internal auditing
Financial advising
Revenue development
Competitive analysis
Portfolio asset management system
Information modeling
Problem-solving
Time management
Multitasking and organization
Strategic thinking
Verbal and written communication
Stakeholder engagement
Agile methodologies
Project presentation
Data visualization
BI tools expertise
Business analysis
Documentation
SWOT analysis
Business requirements
Stakeholder communication
Accomplishments
- Sales and Promotion - Achieved status as one of the top 10 store sales performers in the region. Assisted in planning and executing trunk-shows and in-store promotional events.
- Partner Development - Effectively raised $30,000 in sponsorship dollars for a nonprofit organization through effective networking and community involvement activities.
- Client Interface - Worked in close collaboration with clients, providing accounting, payroll and taxation advice.
- Audit Technology Integration - Uncovered $500,000 budget process errors with development of a multiple source analytical auditing tool.
- Process Improvement - Achieved revenue objective by implementing cost-cutting measures.
Certification
- Professional Scrum Master I (PSM I)
- Project Management Professional Certification (PMP)
LANGUAGE
English
French
Software
- Microsoft Office Suite (Excel, PowerPoint, Visio, SharePoint) Power BI SQL Database Management Salesforce Financial Services Cloud Jira & Confluence Azure DevOps ServiceNow Tableau SAP ERP Systems Agile & Scrum Tools User Acceptance Testing (UAT) Tools Business Process Modeling Tools API Testing & Integration Tools Data Analysis & Reporting Tools Workflow Automation Platforms SDLC & Requirements Management Tools
Timeline
Business Analyst
Cigna
11.2022 - CurrentRead More
Business Analyst
Wells Fargo
09.2020 - 10.2022Read More
Junior Business Analyst
Rândolph Brooks
07.2018 - 08.2020Read More
Texas University
Bachelor's Degree from Business Administration
Read More
Western Governors University
Master of Science from IT Management
Read More