MARCEL SEULEU
Manor,TX
Summary
Motivated Business Analyst with over five years of experience in systems analysis, requirement gathering, and Agile methodologies. Proficient in collaborating with stakeholders, conducting interviews and workshops, and translating business needs into actionable solutions. Skilled in SQL database management, data analysis, and utilizing tools such as Microsoft Office Suite, Jira, and Salesforce Cloud. Adept at supporting cross-functional teams, facilitating communication, and ensuring alignment with project objectives. Committed to fostering collaboration and transparency to drive successful project outcomes.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Business Analyst
Cigna
11.2022 - Current
- Serve as the primary bridge between business units and IT teams to ensure alignment of project goals and deliverables.
- Facilitate effective communication to manage expectations and resolve challenges.
- Conduct stakeholder meetings, workshops, and interviews to elicit and document detailed business requirements.
- Use tools such as user stories and workflows to translate business needs into actionable inputs for technical teams.
- Map and model existing business processes to identify inefficiencies and propose enhancements.
- Partner with business teams to redesign workflows that drive operational improvements.
- Collaborate with development teams to translate business requirements into technical specifications.
- Support the design, implementation, and testing of system changes and upgrades to meet organizational needs.
- Actively contribute to Agile Scrum teams, ensuring continuous delivery of business priorities.
- Leverage iterative development methodologies to maintain alignment with stakeholder requirements.
- Participate in user acceptance testing (UAT) to ensure solutions meet defined business requirements.
- Extract, analyze, and interpret complex data sets to generate actionable insights.
- Develop reports, dashboards, and presentations to support decision-making and track performance against key performance indicators (KPIs).
- Deliver ongoing support for implemented solutions, addressing issues, refining processes, and identifying opportunities for continuous improvement.
Business Analyst
Wells Fargo
09.2020 - 10.2022
- Assisted in conducting comprehensive interviews and workshops to elicit business requirements from stakeholders.
- Documented detailed business processes and user personas to guide project development and ensure clarity.
- Analyzed existing business processes and data flows, identifying opportunities for enhancement and automation.
- Collaborated with senior analysts to propose and implement process improvements, resulting in increased operational efficiency.
- Facilitated effective communication between stakeholders and development teams to ensure alignment on project goals.
- Managed the user story backlog, ensuring clear understanding and prioritization of tasks to support project timelines.
- Defined acceptance criteria and supported the testing process to ensure deliverables met business needs.
- Assisted in coordinating User Acceptance Testing (UAT) sessions, tracking and resolving defects to maintain quality standards.
- Applied comprehensive methods to analyze and evaluate business processes, ensuring alignment with organizational goals and identifying areas for process improvement.
- Conducted capabilities-based assessments to evaluate business strengths and weaknesses, contributing to strategic decision-making processes and the optimization of resources.
- Led analyses of alternatives (AoA) and cost assessments to identify viable options for business operations, focusing on minimizing costs while maximizing efficiency and performance.
Junior Business Analyst
Rândolph Brooks
07.2018 - 08.2020
- Supported developing and implementing a MIS to identify non-performing business areas, enabling data-driven decision-making.
- Collaborated with cross-functional teams using Agile methodologies to adapt to evolving client requirements and ensure timely delivery.
- Assisted in streamlining loan processing using Salesforce Financial Services Cloud, contributing to a 30% reduction in approval times.
- Supported the implementation of a self-service portal, helping to reduce call center volume by 25%.
- Facilitated workshops to gather and document business needs, refining project scope to align with objectives.
- Coordinated User Acceptance Testing (UAT) sessions, ensuring comprehensive validation of functional and non-functional requirements.
- Assisted in projects focused on regulatory compliance automation and open banking API integration, enhancing operational efficiency.
- Supported the implementation of intelligent workflows and secure API gateways to drive digital transformation.
- Maintained and optimized SQL databases to ensure high performance and reliability.
- Implemented data security measures to ensure compliance with financial regulations.
- Conducted sprint retrospectives to support continuous improvement initiatives.
- Helped create actionable plans and timelines, ensuring projects stayed on track to meet established deadlines while delivering high-quality results.
- Contributed to the development of executive briefings, effectively summarizing complex business data and analysis for presentation to senior leadership.
Education
Bachelor's Degree - Business Administration
Texas University
San Marcos08-2022
Master of Science - IT Management
Western Governors University
Salt Lake City, UT03-2026
Skills
- System Requirements Documentation
- User Story Creation and Revision
- Systems Analysis and Design
- Quality Assurance Test Planning
- User Acceptance Testing Coordination
- Collaboration and Team Leadership
- Configuration Management Database
- Supplier communication
- Microsoft Office Suite (Excel, Visio, PowerPoint, SharePoint)
- Power BI
- Recommendations
- Real time
- Written
- Vision
- Validate
- Software
- Project plans
- Project management
- SQL Database Management
- Salesforce Cloud
- SDLC Principles and Practices
- Testing Interfaces and Data Conversion
- Legacy System Modernization
- Requirement Gathering
- Jira/Confluence
- Client satisfaction
- Segment
- Growth
- Test strategies
- Business Improvement
- Azure DevOps Integration
- Business Process Mapping
- Stakeholder Management
- User stories/Testing
- User Acceptance Testing
- Business Requirements
- Scrum Methodologies
- Startup
- Self starter
- Communication
- Leading Scrum Meetings
- Agile Waterfall Methodologies
- JAD
- Data analysis
- Requirements gathering
- Team collaboration
- Microsoft Office Suite
- Microsoft Excel mastery
- User acceptance testing
- Business process improvement
- Workflow Analysis
- Strategic planning
- KPI tracking
- Quality assurance
- Pivot tables
- SQL proficiency
- Database management
- Business process mapping
- Gap analysis
- Risk assessment
- Stakeholder management
- Systems analysis
- Software development life cycle
- Business planning
- Data mapping
- Test case scenarios
- Forecasting and planning
- Operations management
- CRM systems
- Negotiation
- Operations analysis
- Process optimization
- Product development
- Web-based reporting tools
- Staff management
- Release planning
- Tableau expertise
- Operational reporting
- SAP
- Internal auditing
- Financial advising
- Revenue development
- Competitive analysis
- Portfolio asset management system
- Information modeling
- Problem-solving
- Time management
- Multitasking and organization
- Strategic thinking
- Verbal and written communication
- Stakeholder engagement
- Agile methodologies
- Project presentation
- Data visualization
- BI tools expertise
- Business analysis
- Documentation
- SWOT analysis
- Business requirements
- Stakeholder communication
Accomplishments
- Sales and Promotion - Achieved status as one of the top 10 store sales performers in the region. Assisted in planning and executing trunk-shows and in-store promotional events.
- Partner Development - Effectively raised $30,000 in sponsorship dollars for a nonprofit organization through effective networking and community involvement activities.
- Client Interface - Worked in close collaboration with clients, providing accounting, payroll and taxation advice.
- Audit Technology Integration - Uncovered $500,000 budget process errors with development of a multiple source analytical auditing tool.
- Process Improvement - Achieved revenue objective by implementing cost-cutting measures.
Certification
- Professional Scrum Master I (PSM I)
- Project Management Professional Certification (PMP)
LANGUAGE
English
French
Software
Microsoft Office Suite (Excel, PowerPoint, Visio, SharePoint) Power BI SQL Database Management Salesforce Financial Services Cloud Jira & Confluence Azure DevOps ServiceNow Tableau SAP ERP Systems Agile & Scrum Tools User Acceptance Testing (UAT) Tools Business Process Modeling Tools API Testing & Integration Tools Data Analysis & Reporting Tools Workflow Automation Platforms SDLC & Requirements Management Tools
Timeline
Business Analyst
Cigna
11.2022 - Current
Business Analyst
Wells Fargo
09.2020 - 10.2022
Junior Business Analyst
Rândolph Brooks
07.2018 - 08.2020
Bachelor's Degree - Business Administration
Texas University
Master of Science - IT Management
Western Governors University