Amber Osborne

An Amtrak train conductor is the "captain" responsible for the safety of passengers, crew, and the train itself, acting as the supervisor of on-board operations from origin to destination. Key duties include enforcing strict safety rules, managing crew, ensuring on-time performance, inspecting tracks, and managing passenger boarding, ticket collection, and customer service.

• Supervised Amtrak passenger boarding, seating, and safe train departures.
• Verified tickets and travel documents during onboard passenger checks.
• Delivered station announcements and route updates to passengers.