Dynamic professional with a proven track record at Care Initiatives, excelling in training development and quality improvement initiatives. Recognized for strong relationship-building and attention to detail, enhancing operational efficiency and customer satisfaction. Adept at multitasking and decision-making, contributing to a positive work environment and effective team collaboration.
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Skills
Fast learner
Time management
Computer skills
Attention to detail
Relationship building
Decision-making
Multitasking and organization
Work History
Assistant DSM
Care Initiatives
Eldora, IA
07.2017 - Current
Developed training materials for new staff, ensuring compliance with organizational policies and procedures.
Assisted in implementing quality improvement initiatives to optimize operational effectiveness.
Oversaw scheduling of staff shifts, ensuring adequate coverage for resident needs and services.
Mentored junior staff on best practices in patient interaction and care standards.
Facilitated regular team meetings to discuss challenges, share insights, and foster a cohesive work environment.
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Greeted guests in with friendliness and professionalism.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Assisted manager in all aspects of business operations.
Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Increased efficiency by implementing new processes and providing administrative support to management.
Cook
Eldora New-Providence Elementary
Eldora, IA
08.2015 - 12.2017
Prepared diverse menu items adhering to nutritional guidelines and safety protocols.
Conducted regular inspections of kitchen equipment to ensure compliance with health regulations.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Prepared food items in compliance with recipes and portioning control guidelines.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Education
Bachelor of Arts - Criminal Justice/Criminology/Psychology