Amber Parsons
Greenwood,DE
Summary
Proven to excel in challenging environments, I leveraged heavy lifting and organization skills at TailBangers to enhance operational efficiency and safety. My adeptness in conflict resolution and equipment operation fostered a productive team dynamic and consistently met quality standards. Achieved a notable increase in customer satisfaction through exceptional service and skillful problem-solving.
Overview
14
14
years of professional experience
Work History
General Laborer/Bakery Associate
TailBangers
Millsboro, DE
05.2019 - Current
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Assisted team members with tasks that require group effort.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
- Operated heavy equipment safely to transport materials and complete tasks as required.
- Cleaned and maintained tools, equipment and worksites.
- Loaded and unloaded materials onto trucks and trailers.
- Operated forklifts and boom lifts to complete various tasks.
- Lifted cases and pushed or pulled heavy tray carts when restocking and preparing inventory.
- Operated cash register, quickly and accurately handled cash and card transactions and packaged orders neatly and correctly.
- Educated customers about quality of baked goods to inspire continued support of brand and company mission.
- Operated commercial mixers, ovens, and bread slicers.
- Mixed dough, scaled breads, and cakes, fried doughnuts and performed baking duties.
- Offered every customer exceptional service and learned regular customers' preferences.
- Assisted customers in selecting suitable baked goods for their dietary needs and preferences, fostering loyalty among health-conscious clientele.
- Managed inventory effectively by rotating stock, reducing waste, and maintaining accurate records of products sold.
Teacher
Giggle Bugs Learning Academy
Millsboro, DE
06.2017 - 05.2019
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Enhanced literacy skills with targeted reading programs.
Lead Teacher
Lighted Pathway Childcare
Seaford, DE
07.2014 - 06.2017
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Implemented assessment tools that monitored student progress throughout the year, allowing for targeted interventions when needed to close achievement gaps.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
- Conducted ongoing assessments to monitor student progress and inform instructional adjustments.
Cashier
United Check Cashing
Salisbury, MD
05.2010 - 07.2014
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Diploma - Child Care
Woodbridge High School
Greenwood, DE06.2005
Skills
- Heavy Lifting
- Organization
- Quality Control
- State Driver's License
- Equipment Operation
- Recordkeeping abilities
- CPR training
- Cleaning and sanitizing
- Special needs experience
- Housekeeping
- Safety understanding
- Conflict Resolution
- Microsoft Office
Timeline
General Laborer/Bakery Associate
TailBangers
05.2019 - Current
Teacher
Giggle Bugs Learning Academy
06.2017 - 05.2019
Lead Teacher
Lighted Pathway Childcare
07.2014 - 06.2017
Cashier
United Check Cashing
05.2010 - 07.2014
Diploma - Child Care
Woodbridge High School