Amber Phillips
Arverne
Summary
Highly motivated and detail-oriented professional with a strong background in project management and team leadership. Proven track record of successfully delivering complex projects on time and within budget. Skilled in developing and implementing efficient processes to maximize productivity and streamline operations. Excellent problem-solving and decision-making abilities, with a keen eye for identifying areas of improvement. Strong interpersonal and communication skills, able to effectively collaborate with cross-functional teams and stakeholders. Committed to delivering exceptional results and exceeding expectations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Maintenance Worker
BRC
Brooklyn, NY
01.2026 - Current
- Improved on-time performance by closely monitoring aircraft maintenance schedules and coordinating with maintenance teams.
- Assisted maintenance personnel when requested.
- Performed equipment maintenance and repairs.
- Reduced equipment downtime through regular maintenance and proactive troubleshooting.
Driver/Chauffeur
Uber/Lyft
01.2018 - Current
- Pick up/drop off passengers to their destinations. Follow guidelines to ensure a safe and secure environment for myself and passengers.
Steamfitter
Con Edison
New York, NY
09.2025 - 12.2025
- Trained junior steamfitters on best practices and safety protocols.
- Reduced the risk of costly repairs or replacements through diligent attention to detail during all phases of steam system installations and maintenance work.
- Reduced downtime in commercial buildings by promptly addressing any issues related to steam systems, such as leaks or malfunctions.
- Performed tests on systems to check for issues, repairing electronic, electric, and pneumatic programmable logic controllers.
Train operator
Mta
New York
06.2024 - 07.2025
- Ensured the safe and efficient operation of trains, adhering to all safety protocols and regulations.
- Operated trains safely and efficiently across designated routes, ensuring timely arrivals and departures.
- Monitored train systems for operational integrity, promptly addressing issues to ensure passenger safety.
- Collaborated with dispatch teams to communicate real-time updates regarding train operations and delays.
- Conducted pre-trip inspections to verify equipment functionality, ensuring compliance with regulatory standards.
- Led training sessions for new operators on safety procedures and emergency protocols, enhancing team competency.
- Developed and implemented process improvements that streamlined operations and reduced response times during incidents.
Security and fire alarm installer III
Johnson controls
01.2023 - 06.2024
- Diagnose problems and perform service and repairs on card access, CCTV, burglar alarm systems, electronic fire alarm systems and other related building system products at customer sites.
C&S Helper
Amtrak
01.2022 - 08.2023
- Installs, maintains, replaces and repairs electrical, electronic, and mechanical communications equipment including power sources, circuits, switching equipment and transmission facilities to the T-1 level. Also installs CCTV and Intrusion detection systems.
Material Specialist
JetBlue Airlines
08.2021 - 12.2021
- Maintain, ship, and handle aircraft parts and material. Ensure timely location and acquisition of parts/materials for maintenance. Perform accurate and timely computer system transactions including parts/materials issue and returns, warehouse transfers and bin transfers. Receive and inspect parts and materials. Log information in computer. Ensure parts/materials are properly stored, identified and in compliance.
Non-Emergency Transport
Senior Ride
03.2017 - 05.2018
- Picked up/dropped off non-emergency patients. Follow guidelines to ensure a safe and secure environment for myself and passengers.
Crew Member
Delta Air Lines
11.2015 - 02.2017
- Check in passengers and their luggage at the ticket counter and gates. Respond to customer concerns and complaints regarding ticketing and baggage handling. Answer questions about flight schedules, fares and other questions as they arise.
Unarmed Guard
Garda armed trucking
02.2010 - 12.2015
- Delivered money to and from different companies. Follow demonstrated process every time, for safe and accurate delivery of all items. Loading, sorting, and locating items for delivery. Moving, lifting, and carrying packages no more than 50 pounds.
Direct Care
Professional Mercy
09.2013 - 07.2015
- Drive Directly cared for persons with special needs.
Marketing Supervisor
Costco Wholesale
07.2006 - 10.2010
- Opened and sold memberships to huge companies.
Education
High School Diploma - undefined
Electrical and Electronic Systems
Lincoln Technical Institute
Queens, NY, USA01.2021
Associate Degree - Criminal Justice
University of Phoenix
USA01.2012
Visual and Performing Arts
Repertory Company of Performing Arts
01.2002
Skills
- Project Management Advanced
- Team Leadership Advanced
- Problem Solving Advanced
- Communication Advanced
- Process Improvement Advanced
Certification
Defensive Driving Course, OSHA 30
Timeline
Maintenance Worker
BRC
01.2026 - Current
Steamfitter
Con Edison
09.2025 - 12.2025
Train operator
Mta
06.2024 - 07.2025
Security and fire alarm installer III
Johnson controls
01.2023 - 06.2024
C&S Helper
Amtrak
01.2022 - 08.2023
Material Specialist
JetBlue Airlines
08.2021 - 12.2021
Driver/Chauffeur
Uber/Lyft
01.2018 - Current
Non-Emergency Transport
Senior Ride
03.2017 - 05.2018
Crew Member
Delta Air Lines
11.2015 - 02.2017
Direct Care
Professional Mercy
09.2013 - 07.2015
Unarmed Guard
Garda armed trucking
02.2010 - 12.2015
Marketing Supervisor
Costco Wholesale
07.2006 - 10.2010
High School Diploma - undefined
Electrical and Electronic Systems
Lincoln Technical Institute
Associate Degree - Criminal Justice
University of Phoenix
Visual and Performing Arts
Repertory Company of Performing Arts