Amber Pollock

• Assisted with the enrollment of new clients into the Medicare system and maintained accurate records.
• Assisted Medicare patients to become compliant with all age-appropriate screenings and medication adherence.
• Collaborated with clinical and administrative staff to meet patient needs.
• Instructed patients on policies and required actions for different types of appointments and procedures.
• Educated patients about medications, procedures and physician's instructions.
• Conducted thorough medication reviews to ensure accurate patient records.
• Communicated with patients about their medication history and current prescriptions.
• Participated in quality assurance activities to enhance medication management processes.
• Ensured compliance with HIPAA regulations when handling confidential patient information.
• Provide medication education to patients.
• Closing the gaps in medical care, I would call patients to ensure they are checking vitals, checking glucose, and taking medications as prescribed by the provider in between appointments.

• Prepared examination rooms and ensured proper sterilization of equipment.
• Collected patient information and updated medical records accurately.
• Scheduled patient appointments and managed the front desk operations.
• Assisted physicians with patient examinations and documented vital signs.
• Coordinated referrals to specialists and facilitated follow-up appointments.
• Provided patient education on treatment plans and health maintenance.
• Administered injections, medications and treatments as directed by the physician.
• Collected samples from patients for laboratory testing purposes.
• Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
• Contacted pharmacies to submit and refill patients' prescriptions.
• Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
• Changed dressings on wounds to prevent infection and check for healing.

• Conducted patient interviews to gather health history, vital signs and information about current medical issues.
• Sterilized medical equipment after each procedure.
• Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
• Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
• Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
• Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
• Answered appointment calls.
• Performed routine tests such as urine dip stick, and pregnancy test
• Kept facility stocked with necessary supplies, equipment and instruments.
• Labeled blood vials with critical information like time of collection, date, and patient name.

• Taught children foundational skills such as colors, shapes and letters.
• Maintained developmentally appropriate environment.
• Maintained daily records of activities, behaviors, meals and naps.
• Managed general housekeeping duties, including feeding, diapering, resting, and cleanup.
• Created and implemented developmentally appropriate curriculum.
• Established indoor and outdoor safe play environments for toddler-age children.
• Upheld all CPR and Florida regulated certifications.
• Read stories to children and taught painting, drawing and crafts.

Teaching children and providing a safe place parents and caregivers can leave there children. Employed a variety materials for children to explore and manipulate in learning activities in imaginative play. Helping children learn and grow in a safe environment, Also created an infant area, toddler, preschool area of paly within a daycare setting. In addition to the above task I also handled the business end of the daycare attending several training classes to enhance my education along side classes and requirements of the state of Kansas

Office work such as answering phone calls, helping students, taking messages, grading papers, keeping records of students work.

Worked with teachers and staff to improve children's reading levels. Keeping records of reading improvements. Making fun ways for children to learn to read. Also served in the community during the weekends, and served over 100 hours a year in giving back to the community.

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• Supported students with disabilities during classroom activities and transitions.
• Collaborated with staff to maintain a positive and inclusive learning environment.
• Communicated effectively with parents regarding student progress and needs.
• Implemented strategies to help improve student's self-esteem and social skills.
• Supervised lunchroom activities while ensuring all dietary restrictions were respected.
• Assisted in preparing materials for activities such as art projects, reading activities, and math games.