Amber Ponce
Kingman
Summary
Accomplished Accounting Clerk at Grand Canyon Resort Corporation with expertise in cash handling and exceptional customer service. Enhanced financial reporting accuracy and supported audit preparations. Proven ability to manage time effectively and resolve discrepancies promptly, contributing to a 20% improvement in financial processes. Skilled in invoice processing and income audits.
Overview
11
11
years of professional experience
Work History
Accounting Clerk
Grand Canyon Resort Corporation
08.2024 - Current
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Supported audit preparations through meticulous documentation review and prompt response to auditor inquiries.
- Enhanced financial reporting accuracy by conducting thorough account reconciliations and resolving discrepancies promptly.
- Prepared and emailed invoices to customers.
CASHIER
Grand Canyon West
02.2023 - 08.2024
- Performed cash, card, and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Set up new sales displays each week with fresh merchandise.
FUEL DESK CASHIER
TA Travel Center
08.2022 - 01.2023
- Provided excellent customer service while managing high volumes of transactions during peak hours.
- Maintained cleanliness of the fuel desk area, ensuring a welcoming environment for customers.
- Carefully examined identification cards to sell alcohol and tobacco products to patrons of legal age.
- Processed various forms of payment for gas, merchandise and lottery tickets.
FOOD & BEVERAGE SERVER
Grand Canyon West
07.2020 - 05.2022
- Take food orders and relay orders to kitchens/serving counters so they can be filled.
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Collection of payments/Cash Handling
- Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items.
CASHIER/FOOD HANDLER
Grand Canyon West
03.2018 - 07.2020
- Assist customers by providing information and resolving their complaints.
- Cash Handling
- Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items.
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
CASHIER
Grand Canyon West
12.2014 - 08.2017
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Assist customers by providing information and resolving their complaints.
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Stock shelves, and mark prices on shelves and items.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Education
GENERAL STUDIES CANDIDATE - undefined
Yavapai College
Prescott, AZHIGH SCHOOL DIPLOMA - undefined
Riverside Indian School
Riverside, OK05.2014
Skills
- Cash handling
- Credit card processing
- Customer Service
- Time management skills
- Invoice processing
- Income Audit
Timeline
Accounting Clerk
Grand Canyon Resort Corporation
08.2024 - Current
CASHIER
Grand Canyon West
02.2023 - 08.2024
FUEL DESK CASHIER
TA Travel Center
08.2022 - 01.2023
FOOD & BEVERAGE SERVER
Grand Canyon West
07.2020 - 05.2022
CASHIER/FOOD HANDLER
Grand Canyon West
03.2018 - 07.2020
CASHIER
Grand Canyon West
12.2014 - 08.2017
GENERAL STUDIES CANDIDATE - undefined
Yavapai College
HIGH SCHOOL DIPLOMA - undefined
Riverside Indian School
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