Amber Poortenga
Lowell,IN
Summary
Honest employee with excellent communication, listening, and time management skills, with strong attention to detail, and a superior work ethic. Focused on customer satisfaction, always willing to help. Highly motivated, with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills. Offers advanced qualifications combined with understanding of autism spectrum disorder and learning disabilities. Skilled in crisis intervention, individualized care planning, and behavioral modification techniques. Excel at communication, empathy, and patience which enhance client support and positive outcomes.
Overview
10
10
years of professional experience
Work History
Title 1 Aide
Joyce Ortyl
Wheatfield, Indiana
08.2024 - 05.2025
- Assisted classroom teachers in implementing and monitoring student behavior plans.
- Provided one-on-one tutoring to students based on individual learning needs.
- Conducted small group instruction for students needing extra help with reading and math skills.
- Monitored student behavior in the classroom and hallway areas.
- Supported students with autism in daily classroom activities and routines.
- Collaborated with teachers to implement individualized education plans effectively.
- Assisted in managing behavioral challenges through positive reinforcement techniques.
Kennel Technician
Lake County Animal Shelter
Crown Point, IN
05.2024 - 08.2024
- Feeding, grooming, and exercising animals, and administering medications
- Kennel maintenance
- Cleaning and disinfecting kennels, cages, and equipment, and performing minor repairs
- Animal preparation
- Animal observation
- Customer service.
Private Nanny
01.2015 - 01.2024
- Cared for 8+ children
- Helped children with educational tasks
- Cleaned up after the children
- Prepared meals.
Receptionist/Tax Prep
Donald J Smith CPA, P.C.
Lowell, IN
01.2021 - 05.2021
- Answered phone calls and handled client questions
- Filed abundant amounts of paperwork
- Used basic math skills to work and prepare tax files for clients.
Store Associate
Save A Lot
Wheatfield, IN
07.2018 - 10.2020
- Operated cash register, collected payments, and provided change
- Helped customers find specific products and answered questions
- Completed daily tasks to keep areas clean and neat.
Education
Special Education -
Saint Joseph's College
Rensselaer, IN05.2017
Academic Honors Diploma -
Lake Central High School
Saint John, IN06.2016
Some College (No Degree) - Special Education/Elementary Education
Indiana University Northwest
Gary, INSkills
- Issue resolution
- Organizational abilities
- Aware of vital signs
- Technologically savvy
- Hard-working
- First aid and CPR certified
- Customer service
- Receptionist experience
- Behavior management
- Lesson planning
- Nonverbal communication
- Autism support
- Special needs
- Sensory processing support
- IEP goals
- Assistive technology
- Emotional regulation
- Treatment planning
Languages
English
Timeline
Title 1 Aide
Joyce Ortyl
08.2024 - 05.2025
Kennel Technician
Lake County Animal Shelter
05.2024 - 08.2024
Receptionist/Tax Prep
Donald J Smith CPA, P.C.
01.2021 - 05.2021
Store Associate
Save A Lot
07.2018 - 10.2020
Private Nanny
01.2015 - 01.2024
Special Education -
Saint Joseph's College
Academic Honors Diploma -
Lake Central High School
Some College (No Degree) - Special Education/Elementary Education
Indiana University Northwest