Hardworking employee with customer service, multitasking and time management abilities. Approachable and friendly demeanor with strong communication skills.
Overview
30
30
years of professional experience
Work History
Title 1 Aide
Ephrata Area School District
Ephrata, PA
02.2019 - Current
Conduct small group instruction for students needing extra help with reading and math skills.
Administer assessments to measure student progress and achievement levels.
Work with classroom teachers and assist wherever needed.
Restaurant Waiter
Yoder's Restaurant
New Holland, PA
05.2005 - Current
Serve food and beverages to patrons and confirmed complete orders.
Check with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Deliver bill to patrons and collect credit card and/or cash payments.
Medical Secretary & Patient Account Representative
Rothsville Family Practice
Lititz, PA
06.1994 - 07.2010
Began as medical secretary and worked at front desk answering phones, which included but not limited to, making appointments and taking messages for clinical staff.
Checked patients in before seen by the provider and afterwards and making all necessary follow-up tests and appointments.
Promoted to patient account rep specializing with HMO insurance, workman's compensation and motor vehicle claims.
Coordinated and scheduled pre-employment physicals and drug screens.
Running reports, along with entering of checks received.
Education
Associate of Applied Science - Medical Secretary
Reading Area Community College
Reading, PA
06-1994
High School Diploma -
Ephrata Senior High School
Ephrata, PA
06-1992
Skills
Verbal and written communication
Progress Monitoring
Patient Scheduling
Customer Service
Billing support
Payment Collection
Affiliations
Have been active with my church over many years. I have been involved in our children's ministry and also our youth group play as assistant co-director.
Have been on committees, which has included missions and vacation bible school.
References
References available upon request.
Timeline
Title 1 Aide
Ephrata Area School District
02.2019 - Current
Restaurant Waiter
Yoder's Restaurant
05.2005 - Current
Medical Secretary & Patient Account Representative