Amber Porter

Lakewood,CO

Summary

Customer-focused Copy and Print manager with strong practical knowledge of copiers and printers to provide custom print solutions. Demonstrated experience with POS register system and effective use of technology. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Copy and Print Manager

Office Depot

01.2020 - Current

Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
Created customized options and solutions to meet customer unique copy and printing needs.
Entered customer orders in POS register system and created invoices to collect accurate payment.
Answered phone calls to provide prompt and courteous answers.
Educated staff on strategies for handling difficult customers and challenging situations.
Researched issues to obtain appropriate answers to customer inquiries.

Independent Contractor

Instacart

01.2017 - 01.2020

Personalized grocery shopping and delivery.

Overview

years of professional experience

Education

Veterinary Assistant -

Pima Medical Institute, Aurora, CO

11.2005

Ged -

Red Rocks Community College, Denver, CO

2004

Skills

Customer Experience
Sales Initiatives
Creative Solutions
Cycle Counts
Maintaining Clean Work Areas
Daily Logs
Project Requirements
Print Production
Active Learning
Equipment Safety
Computer Literacy

Handling Complaints
Manage Employees
Cash Handling and Reconciliation
Office Supplies and Inventory
Client Satisfaction
Copy Binding
Credit Card Transaction Processing
Xerox copiers
Bagging items
Superior work ethic
Maintaining clean work area

Timeline

Copy and Print Manager - Office Depot

01.2020 - Current

Independent Contractor - Instacart

01.2017 - 01.2020

Pima Medical Institute - Veterinary Assistant ,

Red Rocks Community College - Ged,