Amber Preston
Austin,TX
Summary
Dynamic retail professional with a proven track record at Foot Locker, excelling in customer service and team collaboration. Skilled in money handling and staff training, I effectively enhanced sales through strategic merchandising and operational efficiency, contributing to a significant increase in customer satisfaction and loyalty.
Overview
6
6
years of professional experience
Work History
Assistant
Foot Locker
Austin, TX
11.2024 - 03.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout.
- Maintained organized merchandise displays, contributing to store aesthetics and customer engagement.
- Collaborated with team members to achieve sales targets through effective communication and teamwork.
Assistant Manager
Kids Footlocker
Austin, TX
10.2019 - 06.2023
- Assisted in training and onboarding new team members to enhance operational efficiency.
- Implemented visual merchandising strategies to optimize product presentation and customer engagement.
- Monitored inventory levels, ensuring timely restocking of popular items to meet customer demand.
- Collaborated with management to develop promotional campaigns, driving increased foot traffic and sales.
Sales Associate
Walgreens
Austin Tx
03.2019 - 10.2020
- Addressed customer inquiries and resolved issues effectively to promote satisfaction and loyalty.
- Collaborated with team members to ensure timely completion of daily tasks and store operations.
- Maintained stock levels by organizing inventory and restocking shelves as needed.
- Operated cash register efficiently, handling transactions and processing payments accurately.
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Austin Can Academy
Austin, TX05.2013
Skills
- Fast learner
- Team collaboration
- Attention to detail
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Customer relations
- Team motivation
- Staff training and development
- Goal setting
- Task delegation
Timeline
Assistant
Foot Locker
11.2024 - 03.2025
Assistant Manager
Kids Footlocker
10.2019 - 06.2023
Sales Associate
Walgreens
03.2019 - 10.2020
High School Diploma -
Austin Can Academy