Amber Pruchniewski
Ocean City,MD
Summary
Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Domino's Pizza
Salisbury , MD
03.2021 - 04.2022
- Notified customers of delays to decrease calls to support.
- Conducted emergency vehicle repairs to restore safety and dependability.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Navigated routes with relevant map programs and GPS systems.
- Checked tires for proper inflation before leaving on each route.
Seasonal Shipping Associate
Michael's Arts & Crafts Store
Salisbury, MD
10.2021 - 03.2022
- Staged final products for shipment.
- Assisted in maintaining cleanliness of the warehouse environment at all times.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
- Organized and managed incoming shipments, including verifying accuracy and condition of products.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Contacted transport companies and suppliers to expedite, trace, or return shipments.
Seasonal Sales Associate
Victoria's Secret & PINK
Salisbury, MD
09.2019 - 03.2022
- Collected payments and provided accurate change.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Answered incoming telephone calls to provide store, products and services information.
- Built and maintained relationships with peers and upper management to drive team success.
- Conducted inventories on a regular basis to track stock levels.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Described merchandise and explained use, operation and care.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Worked with fellow sales team members to achieve group targets.
Education
High School Diploma -
POLYTECH
823 Walnut Shade Rd, Dover, DE 1990102-2024
Skills
- Tractor-trailer driving
- Delivery logging
- Package scanning
- Payment collection
- Clean driving record
- Map reading and navigation skills
- Safe driver training
- Product recommendations
- Order coordination
- Calm demeanor
- Attention to detail
- Reliability and punctuality
- Conflict resolution
- Positive and professional
- Up-selling techniques
- Point-of-sale system
- Customer service
- Phone etiquette
- Time management
- Adaptability and flexibility
- Product merchandising
- Cash handling expertise
- Quality assurance
- Patience and composure
- Product knowledge
- Payment processing
- Customer satisfaction
- Basic math
- Cultural awareness
- Refund handling
- Multitasking and organization
- Excellent sense of direction
- Order picking and processing
- Shopping orders
- Positive attitude
- Problem-solving
Timeline
Seasonal Shipping Associate
Michael's Arts & Crafts Store
10.2021 - 03.2022
Delivery Driver
Domino's Pizza
03.2021 - 04.2022
Seasonal Sales Associate
Victoria's Secret & PINK
09.2019 - 03.2022
High School Diploma -
POLYTECH