Summary
Overview
Work History
Education
Skills
Timeline
Training
Generic

Amber Quintana

Kingman

Summary

Reliable, helpful and responsible professional seeking employment that will utilize my people and organizational skills. I am educated in customer service and experienced in working in high pressure environments. Great with animals and people.

Professional retail worker with proven track record in managing cashier operations and customer service. Adept at leading teams to ensure smooth and efficient transactions, while maintaining high level of customer satisfaction. Known for strong team collaboration, adaptability to changing needs, and reliability. Skilled in cash handling, training, and conflict resolution.

Overview

18
18
years of professional experience

Work History

Lead Cashier

Pilot Flying J Travel Center
01.2025 - Current
  • Supervised daily cash handling procedures, ensuring accuracy and compliance with company policies.
  • Streamlined checkout processes, enhancing customer satisfaction through efficient service delivery.
  • Resolved customer inquiries and complaints promptly, maintaining a positive shopping experience.
  • Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
  • Helped customers complete purchases, locate items, and join reward programs.

CDC Caregiver

Little Explorers Preschool and Daycare
08.2024 - 01.2025
  • Supervised daily activities, ensuring safety and engagement for children in care.
  • Developed individualized care plans to address specific needs of each child.
  • Collaborated with parents and educators to track developmental progress and concerns.
  • Implemented educational games and activities to promote learning through play.
  • Monitored health and well-being of children, administering first aid when necessary.
  • Facilitated communication between families and staff, fostering a supportive environment.

Veterinary Receptionist/Technician

Kingman Animal Hospital
05.2021 - Current
  • Greet clients and their pets, answer phone calls, schedule appointments, answer emails, refill medications, check out clients, collect patient history and concerns, perform end of day closing duties.

Cashier/Paint sales floor associate

Home Depot
02.2020 - 05.2021
  • Assisted customers with sales transactions, handling cash and cards, greeting customers, answering inquiries, resolving issues, completing daily cash and credit sales reports for supervisors and store managers, maintained the cleanliness and order of checkout areas on an hourly basis. Assisted customers with finding items, color matching paint samples.

Cashier/Stocker/Grooming Trainee

Petsmart
03.2021 - 04.2021
  • Associated customers with sales transactions, helped customers find items, stocked aisles, cleaned cages, fed animals, assisted groomer with drying pets after baths, trimmed pets nails.

Veterinary Technician

Highland Village Pet Hospital
06.2017 - 02.2020
  • Prepped animals for surgery, monitor and run anesthesia, performed dentals, and recovered animals after procedures, venipunctures, placing IV catheters, read fecals, ear swabs, positioned and taken x-rays, have placed some ET tubes, cleaned and cared for all animals in facility ex: giving medicines, walking dogs and cleaning kennels, prepared specimens to be shipped off for lab work, filling prescriptions, bathing animals, toe nail trims, expressing anal sacs and minimal grooming, removing sutures and/or staples from surgeries.

Packing associate

Amazon Fulfillment SNA7
09.2016 - 05.2017
  • Packed out orders customers placed, replenished packing supplies.

Material Handler

Kohl's EFC
09.2014 - 07.2016
  • Replenished items that needed to be picked for orders, Picked items to complete orders, Packed out orders and shipped out customers orders. Problem Solver in Replenishment for 2 months.

Sales Associate

Comic Madness
01.2014 - 07.2016
  • Help customers find items they are seeking, ring up their transactions, answer calls and organize store.

Sales Associate/Cashier

Wal-Mart
09.2011 - 11.2013
  • Keep designated area clean and organized, helped customers look for items, collect go backs, occasionally go to the front cashiers to help ring up customers purchases, occasionally cover fitting room and take calls.

Cashier/Cook

HMS Host Burger King
04.2007 - 08.2011
  • Take and give out customers orders, occasionally help in kitchen to make orders, clean the store.

Education

High School -

Bloomington High School
Bloomington, CA
01.2008

Skills

  • Customer-focused service
  • Proficient in typing at 45-50 wpm
  • Approachable and reliable
  • Strong communication skills
  • Experienced in digital tools usage
  • No criminal background and clean drug record
  • Reliable transportation
  • Customer assistance
  • Point of sale operation
  • Cash handling
  • Problem-solving
  • Workplace safety

Timeline

Lead Cashier

Pilot Flying J Travel Center
01.2025 - Current

CDC Caregiver

Little Explorers Preschool and Daycare
08.2024 - 01.2025

Veterinary Receptionist/Technician

Kingman Animal Hospital
05.2021 - Current

Cashier/Stocker/Grooming Trainee

Petsmart
03.2021 - 04.2021

Cashier/Paint sales floor associate

Home Depot
02.2020 - 05.2021

Veterinary Technician

Highland Village Pet Hospital
06.2017 - 02.2020

Packing associate

Amazon Fulfillment SNA7
09.2016 - 05.2017

Material Handler

Kohl's EFC
09.2014 - 07.2016

Sales Associate

Comic Madness
01.2014 - 07.2016

Sales Associate/Cashier

Wal-Mart
09.2011 - 11.2013

Cashier/Cook

HMS Host Burger King
04.2007 - 08.2011

High School -

Bloomington High School

Training

Cash register and money fraud training

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