Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amber Ramirez

Austin,Texas

Summary

Skilled Data Center Technician with a proven track record at Tesla, enhancing data center operations and customer satisfaction. Expert in CAT 5 and CAT 6 cabling, coupled with exceptional troubleshooting and customer service skills. Streamlined installation processes, significantly improving service delivery efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Data Center Technician

Tesla
08.2024 - Current
  • Pulling and routing CAT 5 or CAT 6 or Fiber cable in new construction and existing data center
  • Dressing, labeling and terminating low voltage wires
  • Installing support structures
  • Rack and stack work, closet work, putting together server racks, patch panels

Cable Technician

Comcast
06.2023 - 07.2024
  • Installed Xfinity products and services, such as cable television systems and home routers.
  • Streamlined cable installation process, resulting in faster service delivery to customers.
  • Assisted clients in understanding their cable systems, functionality, increasing overall user satisfaction levels.

Cable Technician

AT&T
01.2022 - 05.2023
  • Optimized cable management system for practicality and improved design flow.
  • Enhanced signal quality by optimizing cable routing configurations.
  • Accelerated service delivery by streamlining the installation process.

Education

Diploma -

Wichitafalls High School
Wichita Falls, TX

Skills

  • Data center operations
  • CAT 5 and CAT 6 cabling experience
  • Troubleshooting skills
  • Network troubleshooting
  • Customer Service

Certification

  • OSHA 30-Hour Outreach Training Course for Construction

Timeline

Data Center Technician

Tesla
08.2024 - Current

Cable Technician

Comcast
06.2023 - 07.2024

Cable Technician

AT&T
01.2022 - 05.2023

Diploma -

Wichitafalls High School
Amber Ramirez