Amber Ray
Clinton,MS
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals. Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.
Overview
8
8
years of professional experience
Work History
Sales Representative
Dippin Dots
Mississippi
01.2017 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service
- Generated additional sales opportunities with upselling and cross-selling techniques
- Expanded customer base through cold calling, networking, and relationship building
- Increased sales revenue by identifying and targeting high-potential accounts
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions
- Collaborated with marketing department to align sales strategies with new campaigns
- Listened to customer needs and desires to identify and recommend optimal products
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions
- Streamlined sales process, reducing time from lead to close
- Led training sessions for new sales representatives, enhancing team expertise and performance.
Marketing Representative
Mississippi Blood Services
Flowood, MS
07.2022 - 08.2023
- Built and maintained positive relationships with the community, donors, volunteers, and local businesses
- Developed marketing materials, collaborated with colleagues and delivered the material
- Planned, developed, and executed marketing campaigns to raise awareness about the importance of blood donation and encourage individuals to donate blood
- Engaged with local communities, schools, colleges, and businesses to organize blood drives and donation events
- Gave presentations, attended health fairs, and conducted educational sessions
- Actively recruited and retained blood donors
- This included: identifying potential donors, contacting them through various communication channels, and encouraging them to schedule appointments
- Created engaging content to promote donation events, share donor stories, and keep the public informed about the organization's activities
- Monitored and analyzed data related to blood donation trends, donor demographics, and the effectiveness of marketing strategies
- Managed the marketing budget for promotional materials, advertising, and events, ensuring that resources were used effectively and efficiently
- Ensured compliance with all relevant laws and regulations regarding blood donation, privacy, and marketing practices.
Family Education Liaison
Waterford.org
Remote
11.2018 - 07.2022
- Implemented early education learning software to families and children on a daily basis
- Discussed children's academic and behavioral attitudes and achievements with parents and caregivers
- Worked as academic support to keep elementary students on-track with curriculum guidelines and state education requirements
- Facilitated clear and regular communication between the educational program and families
- This includes relaying important information, answering questions, and addressing concerns
- Provided resources and information to parents and guardians about the educational program, curriculum, and strategies for supporting their child's learning at home
- Advocated the needs and concerns of families within the organization, ensuring that their voices are heard and respected
- Gathered feedback from families about their experiences with the educational program, curriculum, and services, and relaying this feedback to appropriate staff for improvements
- Always culturally sensitive and responsive to the diverse needs and backgrounds of families, and ensuring that programs are inclusive and equitable.
Education
Master of Science -
Jackson State University
Bachelor of Science -
Jackson State University
05.2025
Skills
- Over 10 years of experience in sales & marketing
- Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Excellent in cold-calling
- Territory Growth
- CRM proficiency
- Hunter sales mentality - goal driven and self-motivated
- Territory Management
- Retention Strategies
- Interpersonal communication skills
- Exceptional oral and written communication
- Exceptional Listening Skills
- Drive for planning and organizing
- Planning & Problem Resolution
- Proficient in Excel, Word, and Sales Presentations
- Adaptability / Sales closing
- Excellent Time Management
- Project Collaboration
- Marketing and Advertising Strategies
- Product and Service Sales
- Customer Retention
- Negotiation Tactics
- Upselling & Cross Selling
- Strategic Planner
References
- Franchesca Rollins, Former Fox 40 Account Exec, 6014210905
- Claudia Jiminez, Former Supervisor, 8019711745
Timeline
Marketing Representative
Mississippi Blood Services
07.2022 - 08.2023
Family Education Liaison
Waterford.org
11.2018 - 07.2022
Sales Representative
Dippin Dots
01.2017 - Current
Master of Science -
Jackson State University
Bachelor of Science -
Jackson State University