Amber Ressett
Springfield,MO
Summary
Dynamic laboratory professional with extensive experience at Quest Diagnostics, excelling in specimen collection and data analysis. Proven ability to enhance patient care through effective communication and meticulous organization. Proficient in Quanum and Cerner systems, demonstrating strong analytical thinking and teamwork skills to drive operational efficiency.
Overview
17
17
years of professional experience
Work History
Processing/Phlebotomy
Quest Diagnostics
Springfield, MO
10.2021 - Current
- Collected specimens per established procedures for drug screens, biometric screenings, and insurance exams, ensuring compliance and accuracy.
- Processed specimens through labeling, centrifuging, aliquoting, freezing, and preparing for transport, maintaining integrity and quality of samples.
- Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
- Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems, Client contact, and approved tools.
- Navigated Quanum software to manage lab data.
- Read, understand and comply with departmental policies, protocols and procedures.
- Compiled and submitted statistics and data to support laboratory operations and quality assurance.
- Performed all non-patient facing duties, including inventory management, stocking supplies, sanitizing, filing, answering phones, and utilizing email.
- Complete online and in person training courses in a timely manner.
Lab Tech/X-Ray/Medical Assistant
Family Medical Walk In Clinic
Springfield, MO
12.2016 - 10.2021
- Conducted X-ray procedures and collaborated with providers to analyze film for accurate diagnosis.
- Check patients in, perform vitals and collect patient history.
- Perform various MA duties such as EKGs, giving injections etc.
- Executed minor casting using ready splints, braces, and boots to ensure patient support.
- Collect/Receive specimens in an outpatient setting.
- Label specimens/analyze data; report results to providers.
- Performed drug screens during clinic hours, contributing to patient compliance and safety.
- Ensured quality patient care by maintaining high standards during all interactions.
- Primary Care for Dr William Baird.
Lead Laboratory Assistant
University Medical Center
Las Vegas, NV
02.2015 - 11.2016
- Processed specimens and loaded track for chemistry department, ensuring timely handling and delivery.
- Run daily, weekly, monthly, quarterly maintenance on the Arch chemistry equipment & the track.
- Process specimens and inoculate specimens in microbiology.
- Conducted ACT testing in the OR, outpatient setting, and cath labs.
- Responded to trauma calls in Trauma Bay, collected specimens, and maintained proper chain of custody.
- Dispatched daily assignments to phlebotomists and tracked stats and timed draws to ensure accurate workflow.
- Receive specimens into the main lab and microbiology.
- Executed various clerical responsibilities to support lab operations and maintain organized records, along with checking the daily pending lists for the different lab departments.
Phlebotomy/Lab Tech
Mayo Clinic
Rochester, MN
10.2009 - 01.2015
- Collected and received specimens for laboratory analysis, ensuring accurate processing.
- Label specimen/analyze data.
- Assure quality patient care.
- Ordered supplies and maintained inventory to support laboratory operations.
- Responded to rapid response team calls and managed operating room communication for timely patient care.
Education
Bachelor of Information Technology -
University of Arizona
Chandler, AZ05-2027
Lab Tech/Phlebotomy -
Mayo Clinic School of Health Sciences
Rochester, MN01-2010
Skills
- Specimen collection
- Laboratory information systems
- Quanum and Cerner
- Data analysis
- Specimen tracking
- Microsoft Office Suite
- Organization and time management
- Time management and multitasking
- Patient communication
- Verbal communication excellence
- Analytical thinking skills
- Team collaboration and cultural awareness
- Verbal communication excellence
Projects And Extracurricular
- WSASAS Abstract and Proceedings, 04/11, The objective of this study was to determine the suitability of dDGS as an iso-nitrogenous alternative to soybean meal (SBM) to provide supplemental CP to gestating beef cows consuming low-quality forage.
- Mayo Clinic Bronze Quality Fellow, 04/12, Addressing clinical quality gaps and foundational elements of safety.
Timeline
Processing/Phlebotomy
Quest Diagnostics
10.2021 - Current
Lab Tech/X-Ray/Medical Assistant
Family Medical Walk In Clinic
12.2016 - 10.2021
Lead Laboratory Assistant
University Medical Center
02.2015 - 11.2016
Phlebotomy/Lab Tech
Mayo Clinic
10.2009 - 01.2015
Bachelor of Information Technology -
University of Arizona
Lab Tech/Phlebotomy -
Mayo Clinic School of Health Sciences