Summary
Overview
Work History
Education
Skills
Timeline
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Amber Reynolds

Litchfield,New Hampshire

Summary

Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.

Overview

12
12
years of professional experience

Work History

Merchandise Manager

Ulta Salon and Cosmetics
Manchester, New Hampshire
12.2023 - Current
  • Oversaw the visual merchandising of products in-store and online to enhance customer experience and drive sales.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Ensured compliance with industry regulations and company policies throughout the merchandising process.
  • Fostered a culture of continuous improvement, encouraging innovation and best practices in merchandising operations.

Bartender/Server

Thirsty Moose Taphouse
Manchester, New Hampshire
07.2018 - 11.2023
  • Promoted warm, fun atmosphere for guests and team members
  • Used beer, wine and cocktail knowledge to make recommendations
  • Demonstrated hospitality and customer service while greeting tables
  • Followed safety, sanitization and food handling guidelines

Phlebotomist

Elliot Hospital
Manchester, New Hampshire
02.2023 - 09.2023
  • Greeted patients and escorted from waiting area to draw station
  • Gathered blood samples from patients for tests and transfusions
  • Handled centrifuging, pipetting and preparation for send out
  • Instructed patients on urine, stool and other bodily fluid specimen collection
  • Calmed anxious patients through empathetic communication and reassurance

Laboratory Technician

Millennium Health
Bedford, New Hampshire
09.2022 - 02.2023
  • Utilized various computer programs for data entry, result retrieval, and report generation
  • Prepared laboratory materials and equipment for specimen processing
  • Collected non-blood specimens such as urine or saliva for additional testing

Server

Mint Bistro
Manchester, New Hampshire
10.2021 - 04.2022
  • Entered orders into computer system to coordinate with kitchen staff
  • Followed safety, sanitization and food handling guidelines
  • Demonstrated hospitality and customer service while greeting tables

Store Manager

GameStop
Amherst, New Hampshire
12.2012 - 01.2016
  • Coordinated employee schedules to provide adequate staff coverage
  • Supported recruiting, training, and professional development efforts
  • Oversaw cash handling procedures, including opening and closing registers, making bank deposits, and reconciling daily sales reports
  • Oversaw inventory management through cycle counts, audits and shrinkage control.

Education

Certification - Phlebotomy

Phlebotomy and Safetly Training Center
Hudson, NH
08.2022

Diploma -

Milford High School
Milford, NH
01.2016

Skills

  • Excellent communication
  • Computer literacy
  • Positive attitude
  • Empathy and compassion
  • Customer service
  • Visual merchandising
  • Inventory management
  • Employee training
  • Process improvement
  • Shipment processing
  • Stockroom organization
  • Problem solving
  • Mixology techniques
  • Cocktail presentation
  • Safe food handling procedures
  • Hospitality and accommodation
  • Blood collection
  • Phlebotomy techniques
  • Laboratory equipment usage
  • Patient interaction
  • Health safety compliance

Timeline

Merchandise Manager

Ulta Salon and Cosmetics
12.2023 - Current

Phlebotomist

Elliot Hospital
02.2023 - 09.2023

Laboratory Technician

Millennium Health
09.2022 - 02.2023

Server

Mint Bistro
10.2021 - 04.2022

Bartender/Server

Thirsty Moose Taphouse
07.2018 - 11.2023

Store Manager

GameStop
12.2012 - 01.2016

Certification - Phlebotomy

Phlebotomy and Safetly Training Center

Diploma -

Milford High School
Amber Reynolds