Amber Reynolds
Twin Peaks
Forney,TX
12
years of professional experience
Results-driven kitchen professional with a strong focus on order management, team member training, and guest service. Proven ability to enhance kitchen operations and improve delivery times.
Work History
Expeditor
2 Years 1 Month- Assisted in training new staff on expediting procedures and safety protocols.
- Collaborated with kitchen staff to prioritize urgent requests and enhance service speed.
- Developed standard operating procedures for managing high-volume order periods effectively.
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
- Maintained open lines of communication between internal departments to facilitate smooth handoffs throughout each stage of the order lifecycle.
- Boosted customer satisfaction by resolving issues promptly and providing regular updates on order status.
Kitchen Manager
3 Years 4 Months- Managed kitchen operations to ensure efficient workflow and high-quality food preparation.
- Trained and supervised staff on food safety standards and proper cooking techniques.
- Developed and implemented inventory management procedures to reduce waste.
- Conducted regular inspections to maintain cleanliness and compliance with health regulations.
- Led team meetings to improve communication and address operational challenges effectively.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Oversaw hiring/release and scheduling of a staff of around 30 staff members.
Lead Prep Chef
1 Year- Prepared ingredients and maintained cleanliness of kitchen workspace.
- Assisted in menu preparation by efficiently chopping, slicing, and dicing vegetables.
- Followed food safety regulations to ensure quality and freshness of all food items.
- Supported head chef in daily operations by organizing supplies and managing inventory levels.
- Maintained high standards of food quality and presentation through consistent adherence to recipes and plating guidelines.
- Trained new staff on kitchen protocols and safety measures to ensure smooth operations.
- Contributed to a positive working environment through effective communication and teamwork practices.
Prep Chef
1 Year- Prepared ingredients by chopping, slicing, and measuring for various dishes.
- Maintained kitchen cleanliness and adhered to food safety standards consistently.
- Assisted in menu preparation by organizing supplies and ensuring timely availability of items.
- Operated kitchen equipment efficiently, including ovens, mixers, and slicers.
- Supported training of new staff members in food preparation techniques and safety protocols.
Deli/Bakery Assistant Manager
4 Years 10 Months- Supervised daily bakery operations, ensuring product quality and adherence to safety standards.
- Trained and mentored staff on baking techniques and customer service excellence.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Collaborated with suppliers to maintain high-quality ingredient sourcing for bakery production.
- Coordinated scheduling for bakery team, balancing labor needs with peak business hours.
- Maintained a clean and safe work environment by enforcing strict adherence to sanitation guidelines and occupation safety regulations.
Education
High School Diploma
Skills
Inventory control
Team member training
Guest service
Strong organization
Order management
Kitchen operations
Scheduling
Timeline
Expeditor
Twin Peaks
07.2024 - CurrentRead More
Kitchen Manager
Film Alley
02.2021 - 06.2024Read More
Lead Prep Chef
Film Alley
02.2020 - 02.2021Read More
Prep Chef
Film Alley
02.2019 - 02.2020Read More
Deli/Bakery Assistant Manager
Homeland Grocery
03.2014 - 01.2019Read More
Forney High School
High School Diploma
Read More