Amber Riffle
Etna,OH
Summary
At Greenlawn Companies, Inc., I enhanced property occupancy rates and tenant satisfaction through exceptional communication and adept multi-tasking. Leveraging strong relationships with local authorities and a client-focused approach, I ensured operational excellence and community engagement, showcasing professionalism and adaptability in managing multiple properties efficiently.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Property Manager and Sales
Greenlawn Companies, Inc.
07.2001 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Coordinated with legal counsel to resolve tenant disputes.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
- Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
- Coordinated with legal counsel to handle eviction processes smoothly and professionally.
Education
Associate of Science - Nursing Technology
Central Ohio Technical College
Newark12-2024
High School Diploma -
Newark High School
Newark, OH06-1999
Skills
- Client-focused
- Exceptional oral and written communication skills
- Adaptable
- Skilled multi-tasker
- Team building
- Reliability
- Professionalism
- Time management abilities
Certification
- Basic Life Support Certification (BLS)
- Certified Nursing Assistant (CNA)
Timeline
Property Manager and Sales
Greenlawn Companies, Inc.
07.2001 - Current
Associate of Science - Nursing Technology
Central Ohio Technical College
High School Diploma -
Newark High School
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