Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Roberts

Coeur d'Alene,ID

Summary

I am a strong server with leadership skills with 8 years of restaurant experience and 20 years of retail management and customer service experience. I strive to create a fun atmosphere, team winning attitude, and family culture. My goal is always to make the guests experience top priority. I have a very strong work ethic and love the fast pace of the industry.

Overview

14
14
years of professional experience

Work History

FOH Supervisor

Izzy's Comfort Kitchen
Coeur D'Alene, ID
08.2020 - Current
  • Assist in overseeing day to day operations of a busy restaurant, including scheduling, delegating, serving, guest satisfaction, stocking, cleaning, and overall helping the restaurant run smoothly.
  • Train all FOH new hires
  • Help create a team atmosphere and family culture within the restaurant where guests feel genuinely comfortable and important.

Server

Red Robin
Coeur D'Alene, ID
09.2018 - 08.2020
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.

Department Manager

Nordstrom
Spokane, WA
10.2009 - 08.2018
  • Ensure top tier customer service
  • train staff, hire, fire, schedules, inventory, visual merchandising, meet and exceed sales goals

Education

High School Diploma -

Washington High School
Cherokee, IA
05.1996

Skills

  • Restaurant Operations
  • Training and Coaching
  • Service Prioritization
  • High-Volume Dining
  • Serving Expertise

Timeline

FOH Supervisor

Izzy's Comfort Kitchen
08.2020 - Current

Server

Red Robin
09.2018 - 08.2020

Department Manager

Nordstrom
10.2009 - 08.2018

High School Diploma -

Washington High School

Similar Profiles

CREATE PROFILE
Amber Roberts