Amber Rouzan
Atlanta,GA
Summary
Patient care professional with 15+ years of medical assistant and nursing support experience, skilled in EHR charting, vital signs, specimen collection, and HIPAA-compliant communication.
Overview
16
16
years of professional experience
Work History
Float Medical Assistant
Northside Hospital (Practice Choice Staffing)
Atlanta, Georgia
03.2026 - Current
- Administered injections, medications, and treatments according to physician orders.
- Roomed patients and obtained vital signs to support efficient patient flow in Northside Hospital clinic.
- Recorded visits and medical histories in electronic medical records.
- Prepared exam rooms and sanitized equipment for patient care.
- Collected specimens and prepared lab samples for processing.
- Supported medication requests and updated charts for Northside Hospital teams.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Conveyed patient messages to physicians regarding concerns, condition updates, and refill requests to enhance treatment continuity.
Comprehensive Access Scheduler
WellStar
Marietta, Ga
12.2024 - 03.2026
- Scheduled and confirmed patient appointments promptly, minimizing wait times and optimizing provider availability
- Scheduled patient appointments using WellStar clinic calendars and provider availability
- Coordinated appointment changes with care teams in response to patient calls, enhancing communication and patient satisfaction
- Confirmed insurance details and referral requirements for scheduled visits
- Resolved schedule conflicts by adjusting provider templates and visit types
- Communicated appointment instructions and preparation details to patients
- Updated electronic health records with scheduling notes and demographic information
- Supported front desk operations with scheduling, registration, and patient flow coordination
- Maintained and improved scheduling procedures, facilitating timely project completion and effective resource management
Medical Assistant
Trinity Neurologic Rehabilitation Center
Slidell, Louisiana
07.2016 - 09.2024
- Assisted neurologic rehabilitation staff with daily patient care and clinical support.
- Recorded vital signs and documented assessments in electronic health records.
- Prepared treatment rooms for therapy visits and medical examinations.
- Scheduled patient appointments and coordinated follow-up visits with care teams.
- Collected medical histories and updated patient information for rehabilitation records.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Managed phone communications, offering information and support to callers., scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Registered new patients into practice management software program accurately entering demographic information.
Nursing Assistant
Heritage Manor Nursing Home
Slidell, Louisiana
02.2011 - 07.2016
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Monitored vital signs and reported changes to nursing staff promptly at Heritage Manor.
- Supported nurses and physicians by performing patient care tasks, including bathing and taking vital signs.
- Repositioned residents and maintained skin care to support comfort and safety.
- Transported residents between rooms, dining areas, and activity spaces with care.
- Responded to resident requests and communicated concerns with licensed nurses promptly.
- Documented resident observations and care tasks in daily nursing records.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
Marketing Manager
Faces of Virtue
New Orleans, Louisiana
07.2012 - 07.2013
- Directed marketing strategy for Faces of Virtue community outreach initiatives.
- Developed brand messaging for social media, email, and promotional campaigns.
- Managed content calendars across digital channels and community events.
- Coordinated creative assets with designers, writers, and external vendors.
- Reviewed campaign materials for brand consistency and audience clarity.
- Planned public relations efforts supporting Faces of Virtue mission visibility.
- Led cross-functional meetings to align marketing goals with outreach needs.
- Monitored market trends to refine messaging and audience engagement plans.
- Created strategic concepts aimed at boosting customer engagement. to increase sales through creative promotions.
Sales Associate
Dillards Department Store
Slidell, Louisiana
06.2010 - 07.2012
- Assisted Dillard's customers with product selection and fitting room support.
- Processed sales transactions through Dillard's point-of-sale system.
- Answered customer questions about Dillard's products, pricing, and promotions.
- Promoted Dillard's credit applications and loyalty program sign-ups.
- Handled returns and exchanges following Dillard's store policies.
- Replenished Dillard's merchandise and maintained organized sales floor displays.
- Supported Dillard's visual merchandising and seasonal floor setups.
- Maintained fitting rooms and recovered merchandise across Dillard's departments.
Education
High School Diploma -
Thurgood Marshall Early College High School
New Orleans, LA05-2010
Some College (No Degree) - Medical Assistant Certification
Delgado Community College
New Orleans, LASome College (No Degree) - Diagnostic Sonography
South College
Knoxville, TNSkills
- Injection administration
- Specimen collection
- Electronic health records
- Vital signs
- Clinical documentation
- Patient care
- Clinical workflow
- HIPAA compliance
- Infection control procedures
- Medical terminology
- Time management
- Patient interactions
- Empathetic communication
Timeline
Float Medical Assistant
Northside Hospital (Practice Choice Staffing)
03.2026 - Current
Comprehensive Access Scheduler
WellStar
12.2024 - 03.2026
Medical Assistant
Trinity Neurologic Rehabilitation Center
07.2016 - 09.2024
Marketing Manager
Faces of Virtue
07.2012 - 07.2013
Nursing Assistant
Heritage Manor Nursing Home
02.2011 - 07.2016
Sales Associate
Dillards Department Store
06.2010 - 07.2012
High School Diploma -
Thurgood Marshall Early College High School
Some College (No Degree) - Medical Assistant Certification
Delgado Community College
Some College (No Degree) - Diagnostic Sonography
South College