MONICA DAVILA
BIXBY ,OK
Summary
Compassionate medical assistant skilled in patient care, injection administration, and electronic health records. Proven ability to enhance patient comfort and coordinate care, ensuring effective communication and collaboration with healthcare teams.
Overview
1
1
Language
12
12
years of professional experience
Work History
Medical Assistant Float
Saint Francis Healthcare System
TULSA, OK
07.2024 - Current
- Assisted healthcare providers in conducting patient examinations and treatments.
- Collected, labeled, and stored laboratory specimens to ensure proper testing.
- Operated x-ray and electrocardiogram
(EKG) machines for diagnostic testing. - Positioned patients appropriately during examinations or treatments to enhance comfort and safety.
- Educated patients on treatment plans and medication instructions.
- Administered injections and performed basic laboratory tests.
- Maintained cleanliness of examination rooms and medical equipment.
- Administered injections, medications, and treatments.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Measured vital signs and took medical histories to prepare patients for examination.
- Documented notes during patient visits.
- Collected samples from patients for laboratory testing purposes.
Medical Assistant-Endocrinology
Saint Francis Healthcare System
TULSA, OK
10.2022 - 07.2024
- Conducted thorough patient evaluations to diagnose endocrine disorders.
- Managed patient scheduling and coordinated appointments for various departments.
- Assisted healthcare professionals with patient examinations and procedures.
- Developed tailored treatment plans based on individual patient needs.
- Collaborated with healthcare teams to ensure coordinated patient care.
- Educated patients about endocrine health and lifestyle modifications.
- Utilized electronic health records to document patient information accurately.
- Prescribed medications or treatment regimens to address patient conditions.
- Analyzed records, exam data and test results to inform diagnoses.
- Referred patients to medical specialists, social services or other necessary resources.
- Met with patients to determine specific medication, treatment and recovery needs.
- Collected and recorded vital signs and medical histories accurately.
- Changed dressings on wounds to prevent infection and check for healing.
Patient Service Representative
Saint Francis Healthcare System
TULSA, OK
10.2021 - 10.2022
- Managed patient check-ins and ensured accurate information collection.
- Coordinated appointment scheduling for diverse medical services.
- Communicated effectively with patients regarding insurance and billing inquiries.
- Assisted healthcare providers with clerical tasks and patient documentation.
- Maintained electronic health records with attention to detail and accuracy.
- Resolved patient concerns and facilitated communication with medical staff.
- Answered incoming calls in a professional manner.
- Verified insurance information, collected payments, and scheduled appointments.
- Assisted with scheduling follow-up appointments according to provider availability.
- Inputted patient demographic data into electronic health record system.
- Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
- Registered patients by verifying records to update computer system and patient charts.
- Greeted patients upon arrival and directed them to the appropriate area.
- Ensured all necessary paperwork was completed prior to patient visits.
- Maintained a clean and organized reception area.
- Performed administrative duties such as filing, faxing, photocopying.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
- Obtained proper authorization and identification to release confidential medical records.
- Assisted with the completion of medical forms and records.
- Provided helpful assistance by anticipating and responding to needs of patients and family members.
- Verified demographics and insurance information to register patients in computer system.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Communicated financial obligations to patients and collected fees at time of service.
- Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
- Kept patient appointments on schedule by notifying providers of patients' arrival and reviewing service delivery compared to schedule.
- Processed patient responsibility estimate determined by insurance at pre-registration.
- Scheduled and confirmed patient appointments and consultations.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
BILINGUAL RECEPTIONIST
JUNIORS MASONRY
Tulsa, Oklahoma
05.2017 - 08.2021
- Scheduled and confirmed appointments.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- File paperwork
- Verify Insurance
- Invoice
- Update Records
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Patient Service Representative
Saint Francis Healthcare System
tulsa, ok
08.2016 - 01.2017
- Schedule Appointments
- Answer Phone Calls
- Check in/out patients
- Written and Oral communication
- Fax Referrals
- Verify Insurance
- Verify Information entered into System
- Collect Payments of service
- File paperwork
- Greeted patients upon arrival and directed them to the appropriate area.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
Optometrist Assistant
Dr.Wofford
Tulsa, ok
03.2015 - 01.2016
- Assisted patients with vision tests and preliminary eye exams.
- Managed patient records and scheduled appointments efficiently.
- Educated patients on lens options and eyewear care.
- Operated diagnostic equipment for eye examinations accurately.
- Coordinated with Dr. Wofford on treatment plans and patient follow-ups.
- Maintained a clean and organized clinic environment for patient comfort.
- Communicated effectively with patients to address concerns and questions.
- Maintained a clean work environment by wiping down equipment between uses, disposing of biohazardous materials in accordance with safety standards.
- Performed administrative duties such as scheduling appointments and maintaining patient records.
- Greeted patients upon arrival at the office and provided them with the necessary forms to complete their visit.
- Provided assistance with fitting frames for eyeglasses or contacts lenses.
- Instructed patients on the proper use of eyeglasses and contact lenses.
- Reviewed patient charts prior to examinations to ensure accuracy of information.
- Prepared exam rooms for upcoming visits by stocking shelves with necessary supplies and ensuring that all equipment is functioning properly.
- Educated patients on contact lens care, insertion, removal, and hygiene practices.
Medical Assistant
Utica Park Clinic
Tulsa, OK
01.2015 - 02.2015
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Injections
- Venipuncture
- Capillary Stick
- Vital Signs
- Urinalysis
- In House Testing
- Pediatrics
- Laboratory
- Patient Information
Education
Some College (No Degree) - Medical Assistant
Career Point College
Tulsa Ok 12-2014
Skills
- Patient care
- Electronic health records
- Injection administration
- Vital sign measurement
- Laboratory specimen collection
- Appointment scheduling
- Team collaboration
- Healthcare documentation
- EKG set up and monitoring
- Vital sign monitors
- Emergency room procedures
- Electrocardiography (EKG)
- Vital signs and examinations
Languages
Spanish
Professional
Timeline
Medical Assistant Float
Saint Francis Healthcare System
07.2024 - Current
Medical Assistant-Endocrinology
Saint Francis Healthcare System
10.2022 - 07.2024
Patient Service Representative
Saint Francis Healthcare System
10.2021 - 10.2022
BILINGUAL RECEPTIONIST
JUNIORS MASONRY
05.2017 - 08.2021
Patient Service Representative
Saint Francis Healthcare System
08.2016 - 01.2017
Optometrist Assistant
Dr.Wofford
03.2015 - 01.2016
Medical Assistant
Utica Park Clinic
01.2015 - 02.2015
Some College (No Degree) - Medical Assistant
Career Point College