Carrie Johnson
Rutland,VT
Summary
Adaptable Medical Assistant with strong skills in patient intake, lab testing, and compassionate care. Experienced in various specialties, dedicated to ensuring patient safety and comfort while maintaining high standards of compliance.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Medical Assistant Float
Porter Medical Center
Middlebury, VT
11.2024 - Current
- Supported healthcare team by preparing examination rooms and sterilizing instruments.
- Administered medications and vaccinations under direct supervision of healthcare providers.
- worked in multiple specialty offices, including women's health, ENT, General surgery, Cardiology, Pediatrics, and Express care. As well as Primary care offices
- Assisted in patient intake procedures, ensuring accurate data entry and documentation.
- Conducted routine lab tests and processed specimens for analysis with high accuracy.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Medical Assistant
Porter Medical Center
Brandon, VT
06.2022 - 11.2024
- Administered patient assessments, documenting vital signs and medical histories to ensure accuracy in care delivery.
- Assisted healthcare providers during examinations, facilitating patient comfort and supporting procedural efficiency.
- Managed electronic health records, ensuring compliance with privacy regulations and improving data accessibility.
- Trained new staff on clinic protocols and systems, promoting a cohesive team environment focused on patient care quality.
- Participated in preceptorship course
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Medical Assistant
Porter Medical Center
Middlebury, VT
08.2021 - 06.2022
- Collaborated with multidisciplinary teams to optimize patient outcomes through effective communication and resource sharing.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Licensed Nursing Assistant
The Meadows
Rutland, VT
02.2020 - 08.2021
- Trained new staff on best practices in patient care and safety protocols, enhancing team performance.
- Fostered strong relationships with patients'' families through clear communication and empathetic support during difficult times.
- Improved patient satisfaction by delivering compassionate and attentive care to diverse populations.
- Enhanced patient safety through diligent monitoring, accurate documentation, and timely reporting of health concerns.
- Ensured continuity of care by providing thorough updates during shift changes and maintaining detailed records of patient progress.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Facilitated personal hygiene management, feeding and ambulation.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Was injured in a work accident and was medically discharged
LNA
Genesis Mountain View Center
Rutland, VT
11.2019 - 02.2020
- Worked effectively in fast-paced environments.
- Provided direct patient care, assisting with daily living activities and ensuring comfort.
- Monitored vital signs, reported changes to nursing staff, and documented patient progress accurately.
- Maintained cleanliness and organization of patient areas, promoting a safe environment for recovery.
- Assisted patients with activities of daily living, promoting independence and dignity in a supportive environment.
- Provided exceptional support for patients requiring specialized care, such as those with dementia or complex medical conditions.
- Maintained a calm and comforting atmosphere for patients experiencing anxiety or distress, utilizing effective communication techniques.
Resident Care Aide
The Meadows
Rutland, VT
09.2018 - 11.2019
- Assisted with personal hygiene tasks, ensuring dignity and comfort for each resident.
- Provided compassionate care to residents, enhancing quality of life through daily activities.
- Trained new aides on effective caregiving techniques and facility protocols, improving team performance.
- Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
- Enhanced resident well-being by providing compassionate care and support in daily activities.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Supported the emotional well-being of residents by establishing strong relationships built on trust and empathy.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided mobility assistance to residents as needed, including transferring between beds or chairs and aiding with ambulation around the facility.
- Provided end-of-life care for residents, ensuring their comfort and dignity during their final days while offering emotional support to family members throughout the process.
Medical Receptionist
The Ludlow Health Center
Ludlow, VT
05.2017 - 08.2018
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Coordinated medical records management, ensuring accuracy and compliance with privacy regulations.
- Assisted in front desk operations, providing exceptional customer service to patients and visitors.
- Streamlined check-in processes, reducing wait times and enhancing patient experience.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
Bakery Manager
Shaw's Supermarket
Ludlow, VT
2016 - 2017
- Supervised daily operations to ensure quality and consistency of bakery products.
- Trained staff on safe food handling practices and equipment usage.
- Managed inventory levels, ensuring timely ordering of supplies and ingredients.
- Developed product displays to enhance customer engagement and drive sales.
- Oversaw scheduling to optimize labor efficiency during peak hours.
- Monitored compliance with health regulations, ensuring a safe baking environment.
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
Deli Manager
Shaw's Supermarket
Ludlow, VT
06.2007 - 07.2012
- Oversaw daily operations of deli department, ensuring compliance with food safety regulations.
- Trained and mentored staff on deli equipment usage and customer service best practices.
- Developed innovative merchandising strategies to enhance product visibility and sales.
- Managed inventory control, optimizing stock levels to reduce waste and improve profitability.
- Implemented scheduling systems that improved labor efficiency during peak hours.
- Evaluated staff performance regularly, providing constructive feedback and identifying training needs.
Education
High School Diploma - Required
Otter Valley Union High School
Brandon, VTCertificate - Medical Assistant
Stafford Technical School
RutlandSkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Direct patient care
- Phlebotomy
- Reliable team player
- Compassionate
- Reliable transportation
Certification
- CMA - Certified Medical Assistant
Timeline
Medical Assistant Float
Porter Medical Center
11.2024 - Current
Medical Assistant
Porter Medical Center
06.2022 - 11.2024
Medical Assistant
Porter Medical Center
08.2021 - 06.2022
Licensed Nursing Assistant
The Meadows
02.2020 - 08.2021
LNA
Genesis Mountain View Center
11.2019 - 02.2020
Resident Care Aide
The Meadows
09.2018 - 11.2019
Medical Receptionist
The Ludlow Health Center
05.2017 - 08.2018
Deli Manager
Shaw's Supermarket
06.2007 - 07.2012
Bakery Manager
Shaw's Supermarket
2016 - 2017
High School Diploma - Required
Otter Valley Union High School
Certificate - Medical Assistant
Stafford Technical School