Joselyne Montes
Moreno Valley
Summary
Dedicated and compassionate Certified Medical Assistant with 5+ years of experience in clinical and administrative healthcare settings. Skilled in patient care, phlebotomy, injections, EKGs, and laboratory procedures. Strong ability to support physicians and nurse practitioners in fast-paced environments while maintaining compliance with HIPAA, OSHA, and safety standards. Bilingual in English and Spanish, with proven ability to build rapport and ensure patient comfort.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant Float
Neighborhood Healthcare
Corona, CA
02.2026 - Current
- Administered patient screenings and health assessments to support treatment plans.
- Assisted in coordinating patient care and follow-up appointments for optimal health management.
- Streamlined office procedures to enhance workflow efficiency and patient satisfaction.
- Educated patients on treatment options, medication usage, and lifestyle changes for improved outcomes.
Server
Red Robin Restaurant
Riverside, CA
04.2022 - 03.2026
- Delivered outstanding customer service in a fast-paced restaurant.
- Handled orders, payments, and guest concerns professionally.
- Strengthened multitasking and communication skills in a high-volume environment.
Medical Assistant
Gameday Men’s Health
Moreno Valley, CA
03.2025 - 02.2026
- Assist in administering testosterone replacement therapy injections and monitor patients for immediate reactions or side effects.
- Perform phlebotomy for blood draws and record vital signs, patient histories, and symptoms in EMR.
- Support physicians and nurse practitioners during exams and treatments.
- Educate patients on protocols, medication schedules, and lifestyle guidance.
- Manage front desk operations, scheduling, intake, and billing support.
Medical Assistant
Advanced Metabolic Care + Research
Escondido, CA
11.2018 - 03.2022
- Performed vitals, phlebotomy, injections, and assisted with procedures.
- Managed referrals, patient scheduling, and prescription orders.
- Documented efficiently in EClinical EMR system.
- Supported research participation for Arkray clinical study.
Medical Assistant (Externship)
Total Care Family Medicine
Lake Elsinore, CA
08.2018 - 09.2018
- Performed vitals, blood draws, EKGs, injections, and lab tests.
- Assisted physician with exams and procedures.
- Managed front desk operations including billing, coding, referrals, and scheduling.
Assistant Manager
Mobil
Menifee, CA
10.2015 - 05.2017
- Supervised staff, managed scheduling, and handled cash reconciliation.
- Delivered excellent customer service while resolving guest concerns.
Education
Associate of Science - Medical Assisting
San Joaquin Valley College
Temecula, CA09-2018
Skills
- Bilingual: English & Spanish
- Phlebotomy & specimen collection
- Vital signs & patient assessments
- Injections & immunizations
- EKGs & laboratory testing
- Electronic Medical Records Knowledge (EClinical and Lobbie)
- Patient education & communication
- HIPAA & OSHA compliance
- CPR & First Aid Certified
- Patient scheduling
- HIPAA compliance
- Customer service
Certification
- Nationally Certified Medical Assistant (2018)
- BLS/CPR Certified
- HIPAA & OSHA Safety Certified
- Venipuncture & Injection Safety and Procedures
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant Float
Neighborhood Healthcare
02.2026 - Current
Medical Assistant
Gameday Men’s Health
03.2025 - 02.2026
Server
Red Robin Restaurant
04.2022 - 03.2026
Medical Assistant
Advanced Metabolic Care + Research
11.2018 - 03.2022
Medical Assistant (Externship)
Total Care Family Medicine
08.2018 - 09.2018
Assistant Manager
Mobil
10.2015 - 05.2017
Associate of Science - Medical Assisting
San Joaquin Valley College