Professional Summary
Overview
Work History
Skills
Timeline

Robert Rylant

New Generation Mechanical
Quinlan,TX
13
years of professional experience

HVAC professional with extensive experience in field operations, customer relations and satisfaction. Committed to fostering a healthy, friendly, team work environment while maintaining a high-quality service to customers.

Work History

Hvac Field Supervisor

13 Years 4 Months
New Generation Mechanical | 04.2013 - Current
  • Supervised installation and maintenance of HVAC systems, ensuring compliance with safety standards.
  • Coordinated field operations, optimizing resource allocation to enhance project timelines.
  • Trained and mentored junior technicians on best practices and safety protocols.
  • Conducted regular site inspections to assess work quality and adherence to specifications.
  • Implemented process improvements, reducing downtime during service calls and installations.
  • Collaborated with engineering teams to troubleshoot complex system issues in the field.
  • Led project meetings, aligning team objectives with client expectations for successful outcomes.
  • Monitored employee performance for compliance with regulations and policies.
  • Supervised field operations teams to complete projects within established timelines.
  • Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
  • Resolved customer complaints to maintain satisfaction and loyalty.
  • Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
  • Presented weekly and monthly performance reports to demonstrate team progress.
  • Met with customers to resolve issues and build productive relationships.
  • Planned and scheduled field activities according to set timelines and order of operations.
  • Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
  • Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.
  • Established clear performance metrics for team members, providing regular feedback to encourage continuous improvement.
  • Improved project efficiency by consistently monitoring work progress and providing timely feedback to team members.
  • Enhanced team productivity with thorough training sessions on safety protocols and daily task management.
  • Implemented best practices in field operations to ensure consistency across all projects under supervision.
  • Facilitated collaboration between cross-functional teams to improve project outcomes and maintain a cohesive work environment.
  • Investigated issues and developed effective solutions.
  • Kept teams on task to complete milestones on time.
  • Evaluated performance and progress, and made proactive adjustments.
  • Provided exceptional mentorship to junior staff members, fostering professional growth and development within the team.
  • Completed site checks and leveraged computerized applications to document or record findings.
  • Boosted client satisfaction rates by maintaining open communication channels and addressing concerns promptly.
  • Developed strong rapport with clients through excellent customer service skills and attention to detail on projects.
  • Reduced project completion time by effectively delegating tasks and setting clear goals for the field team.
  • Increased worksite safety with detailed risk assessments and implementation of comprehensive safety measures.
  • Minimized downtime on job sites by developing efficient schedules that accounted for potential obstacles or challenges.
  • Mentored team members in best practices to increase sales performance.
  • Cultivated positive working relationships with key stakeholders, including clients, subcontractors, and regulatory agencies.
  • Streamlined communication between field team and management, ensuring timely updates and problem resolution.

HVAC Technician

13 Years 4 Months
New Generation Mechanical | 04.2013 - Current
  • Diagnosed and repaired HVAC systems to ensure optimal performance and energy efficiency.
  • Conducted routine maintenance checks to prevent system failures and enhance reliability.
  • Installed heating, ventilation, and air conditioning systems following industry standards and regulations.
  • Collaborated with team members to troubleshoot complex HVAC issues efficiently.
  • Mentored junior technicians on best practices for system installation and maintenance procedures.
  • Implemented safety protocols during installations and repairs to maintain compliance with regulations.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
  • Repaired and replaced motors, bearings and belts.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
  • Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
  • Filled out detailed work orders for each job completed.
  • Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
  • Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
  • Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
  • Kept accurate records of time and materials used for each job to compile into service reports.
  • Routinely calibrated thermostats for accurate temperature control settings that maintained comfortable environments in clients' properties.
  • Customized ductwork designs for optimal airflow distribution while maintaining energy-efficient operation standards within client spaces.
  • Participated in team meetings to discuss project progress, challenges encountered, and strategies for overcoming any obstacles.
  • Maintained boilers, hot water systems, gas heating equipment and food service equipment.
  • Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
  • Calibrated equipment to achieve maximum efficiency.
  • Served as a mentor to junior technicians, providing guidance on best practices for troubleshooting and repairing various types of HVAC equipment.
  • Repaired and replaced heating and air conditioning systems for commercial customers in hvac and refigeration industry.
  • Managed inventory levels of tools and parts, ensuring technicians had access to necessary resources for successful job completion without delay.
  • Collaborated with project managers to ensure timely completion of large-scale HVAC installations.
  • Adapted installation techniques according to specific building layouts or restrictions while meeting code compliance requirements.
  • Collaborated with construction teams to ensure seamless integration of HVAC systems in new builds.
  • Calibrated permanent and portable environmental monitoring equipment.
  • Boosted system longevity by implementing comprehensive preventive maintenance plans.
  • Increased energy efficiency for clients by recommending and implementing eco-friendly HVAC solutions.
  • Implemented digital record-keeping system for maintenance and repair work, improving organizational efficiency.
  • Streamlined project completion times by effectively managing repair and installation schedules.
  • Increased customer retention by offering knowledgeable advice on HVAC system care and maintenance.
  • Conducted detailed diagnostics to identify and fix complex HVAC system faults, improving operational reliability.
  • Delivered customized heating and cooling solutions to meet unique client needs, improving comfort levels.
  • Ensured compliance with safety standards in all installation and maintenance tasks, promoting safe working environment.
  • Improved customer satisfaction with prompt and accurate troubleshooting of heating and cooling systems.
  • Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
  • Repaired and replaced faulty motors, blowers, switches and compressor units.
  • Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
  • Inspected cooling systems and identified potential problems.
  • Troubleshot and diagnosed issues with HVAC and refrigeration units.
  • Performed routine maintenance on heating and cooling systems.
  • Worked in strict compliance with applicable OSHA regulations and safety requirements.
  • Used technical skills, tools, and techniques like soldering to repair parts.
  • Assisted in maintenance, repair and installation of ventilation systems.
  • Worked on both home and business units for maintenance, repairs, and new installations.
  • Installed HVAC system expansions, discharge valves, air ducts, dampers, and stokers.
  • Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
  • Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
  • Optimized performance by balancing systems and calibrating controls.
  • Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
  • Installed supporting components such as fuel lines and wiring to complete systems.
  • Supervised and instructed assistants.

Skills

Field operations
Schedule coordination
Task delegation
Operations planning

Timeline

Hvac Field Supervisor

New Generation Mechanical
04.2013 - CurrentRead More

HVAC Technician

New Generation Mechanical
04.2013 - CurrentRead More
Robert Rylant