Erik Hayward
Las Vegas
Summary
Dynamic HVAC Field Supervisor with extensive experience at Select Air Conditioning, INC., excelling in operations planning and team leadership. Proven track record in enhancing service delivery and client satisfaction through quality control and effective communication. Skilled in troubleshooting complex issues, fostering a culture of continuous improvement, and ensuring OSHA compliance.
Professional in field operations with commitment to high standards and achieving results. Proven experience leading teams and coordinating field activities to ensure smooth project execution. Known for strong collaboration and adaptability, bringing excellent organizational and leadership skills to every task.
Overview
9
9
years of professional experience
Work History
HVAC Field Supervisor
Select Air Conditioning, INC.
03.2025 - Current
- Coordinated installation schedules to ensure timely project completion and optimized resource utilization.
- Trained new technicians on HVAC systems and safety protocols to enhance team performance and compliance.
- Conducted routine inspections of HVAC systems to identify issues and recommend maintenance solutions.
- Implemented quality assurance measures to improve service delivery and client satisfaction.
- Established communication channels between field teams and management to streamline operations.
- Reviewed project plans and specifications to ensure alignment with client requirements and industry standards.
- Directed troubleshooting efforts for complex HVAC issues, improving resolution time and customer satisfaction.
- Facilitated safety meetings to promote awareness and compliance with safety regulations among field staff.
- Managed inventory of HVAC parts and tools to ensure availability for ongoing projects.
- Performed performance evaluations of field staff to support professional development and identify training needs.
- Resolved on-site conflicts efficiently to maintain project momentum and team cohesion.
- Created detailed reports on project progress and resource allocation for upper management review.
- Monitored employee performance for compliance with regulations and policies.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Met with customers to resolve issues and build productive relationships.
HVAC Field Forman
Select Air Conditioning, INC.
04.2021 - 03.2025
- Trained and mentored junior technicians, enhancing team skill sets and promoting a culture of continuous improvement.
- Collaborated with vendors to source quality materials, optimizing cost-effectiveness and project efficiency.
- Implemented quality control measures, improving installation accuracy and reducing rework rates.
- Facilitated effective communication among team members, fostering a cooperative work environment.
- Scheduled and organized daily work activities, improving team efficiency and project delivery.
- Streamlined reporting processes, enhancing data accuracy for project assessments and future planning.
- Developed strong relationships with clients, leading to repeat business and positive referrals.
- Upholding high standards of professionalism when representing the company during interactions with clients or external stakeholders such as regulatory agencies.
HVAC Installer
Select Air Conditioning, INC.
06.2018 - 04.2021
- Installed HVAC systems in residential and commercial properties, ensuring optimal performance and energy efficiency.
- Conducted routine maintenance on HVAC units, identifying and resolving issues to extend equipment lifespan.
- Collaborated with team members to complete installations on schedule, enhancing overall project efficiency.
- Adhered to safety compliance regulations during installations and repairs, promoting a safe work environment.
Grocery Clerk
Smiths Food And Drug
05.2017 - 06.2018
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Removed trash, swept, and mopped floors for professional appearance.
Education
High School Diploma -
Legacy High School
North Las Vegas, NVSkills
- Field operations
- Schedule coordination
- Operations planning
- Task delegation
- Quality control
- Strategic planning
- Decision-making
- Team leadership
- OSHA compliance
- Assignment delegation
- Forklift operation
- Customer relations
- Blueprint reading
- Dependable and hardworking
- Attention to detail
Timeline
HVAC Field Supervisor
Select Air Conditioning, INC.
03.2025 - Current
HVAC Field Forman
Select Air Conditioning, INC.
04.2021 - 03.2025
HVAC Installer
Select Air Conditioning, INC.
06.2018 - 04.2021
Grocery Clerk
Smiths Food And Drug
05.2017 - 06.2018
High School Diploma -
Legacy High School