Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Amber Saffen

Indianapolis,IN

Summary

Dynamic Family Nurse Practitioner with extensive experience at CVS Minute Clinic, excelling in patient advocacy and quality improvement. Committed to fostering a culture of excellence and promoting patient education for optimal health management.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Regional Quality Lead

CVS Minute Clinic
07.2023 - Current
  • Coached Nurse practitioners in a way to improve patients outcomes and meet quality improvement measures.
  • Collaborated with cross-functional teams to address root causes of quality issues, resulting in improved patient outcomes.
  • Reduced patient complaints by identifying areas for improvement and initiating corrective actions.
  • Educate and develop new Nurse Practitioners in a away that supports retention and a positive team dynamic.
  • Promoted teamwork and collaboration within a team of Nurse Practitioners, leading to increased productivity and overall job satisfaction.
  • Championed a culture of excellence within the organization by setting high expectations for performance and holding employees accountable for results-driven outcomes.

Family Nurse Practitioner

CVS Minute Clinic
10.2014 - Current
  • Performed comprehensive physical assessments, accurately diagnosing conditions, and determining appropriate interventions.
  • Utilized evidence-based and holistic approaches to care for all patients
  • Educated patients on treatment options, medical needs, and non-medical options for treatments and therapy.
  • Ordered and interpreted diagnostic tests to develop and implement treatment plans.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to concerns.
  • Served as a preceptor for nursing students, fostering their clinical skills development in primary care settings.

Registered Nurse, Intensive Care Unit

St. Vincent Hospital Indianapolis
05.2008 - 08.2014
  • Supported our team by working as the charge nurse and precepting students and new employees.
  • Demonstrated advanced critical thinking skills while managing complex patients with a variety of diagnosis including; neurological, traumatic, general medical and post surgical conditions.
  • Improved patient outcomes by developing and implementing individualized care plans for critically ill patients.
  • Reduced patient complications by promptly identifying changes in condition and initiating appropriate interventions.
  • Increased family involvement in patient care by providing timely updates on their loved one''s progress and addressing any concerns or questions they may have had.
  • Collaborated with interdisciplinary teams to establish optimal care plans, resulting in improved patient satisfaction.
  • Fostered caring, compassionate and respectful care environment by treating every patient with professionalism.


Education

Master of Science - Nursing

University of Indianapolis
Indianapolis, IN
05-2014

Bachelor of Science - Nursing

Purdue University
West Lafayette, IN
05-2008

Skills

  • Patient advocacy
  • Interprofessional collaboration
  • Quality improvement
  • Clinical decision making
  • Family health
  • Patient education

Accomplishments

Paragon Award Winner 2020

Emerging Leader Program 2023

Certification

AANP Board Family Nurse Practitioner
DEA Prescriptive Authority
Advanced Practice Nurse – Prescriptive Authority
Controlled Substance Registration – Prescriptive Authority
Federal Motor Carrier Safety Administration Certified Medical Examiner
National Provider Identification
Registered Nurse License

Timeline

Regional Quality Lead

CVS Minute Clinic
07.2023 - Current

Family Nurse Practitioner

CVS Minute Clinic
10.2014 - Current

Registered Nurse, Intensive Care Unit

St. Vincent Hospital Indianapolis
05.2008 - 08.2014

Master of Science - Nursing

University of Indianapolis

Bachelor of Science - Nursing

Purdue University

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